Staff Assistant I

Platte Valley Bank; Wyoming (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Platte Valley Bank is seeking an Administrative Support professional to assist the loan department. You will handle loan documentation, payments, and maintenance, ensuring files are accurate on Synergy and in the physical file.

Responsibilities include preparing documents, updating records, and communicating with officers and clients. The role requires 3-5 years in lending support, a high school diploma, and strong typing (70 wpm) with proficiency in Word, Excel, and Outlook.

Qualifications

• High School diploma or equivalent.
• 3-5 years of experience and support in lending area.
• Educational background in accounting or equivalent obtained through practical experience.
• Must possess administrative and organizational skills.
• Must have the ability to work in a high-pressure environment.
• Must be assertive and possess excellent decision-making abilities.
• Keyboarding and computer skills required. Typing speed of 70 wpm. Software skills such as Word, Excel, Outlook.

Responsibilities

• Provides administrative support to Lending Officers.
• Answer, respond, and direct calls and/or emails promptly and professionally. Greet clients and prospective clients with courtesy and genuine interest.
• Prepare and verify loan documents. Review loan specifics to determine documents to be used.
• Post new loans on SilverLake and run GL tickets.
• Maintain and update loan records on SilverLake, Synergy and in the file.
• Process payments and disbursements in accordance with loan requirements and policies.
• Review credit files to update UCC/EFS filings and status reporting.
• Research and resolve problems and discrepancies; assist loan officers and customers.
• Review prior days input and reports to ensure corrections are completed.
• Other duties as assigned.

Skills

Administrative support

Typing 70 wpm

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Time management

Education

High School diploma

Accounting background

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

10-key adding machine

Job description

Platte Valley Bank, 200 16th Street, Wheatland, Wyoming, United States of America

Job Description

JOB SUMMARY:

Provide support services to the loan department, loan documentation preparation, payments and maintenance processing. Handle legal documentation, titles, UCC, and other miscellaneous items associated with the loan area. Insure that loan files are updated and maintained on Synergy and in the physical loan file.

RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

• Provides administrative support to Lending Officers.
• Answer, respond, and direct calls and/or emails promptly and professionally. Take messages as needed. Greet clients and prospective clients extending courtesy, kindness and genuine interest.
• Prepare and verify loan documents. Review loan specifics to determine documents to be used.
• Post new loans on SilverLake and run the corresponding GL tickets.
• Maintains and updates loan records on SilverLake, Synergy and in the file.
• Process payments and disbursements. Compare and verify loan payments and disbursements to loan requirements. Review policy guidelines for conformance to standards, notify supervisor of discrepancies.
• Ongoing review of Credit Files to update UCC/EFS filings and maintain status reporting of pending documentation.
• Research and resolve problems and discrepancies. Process corrective action, assist loan officers and customers by researching and responding to inquiries. Maintain and balance monthly reports.
• Reviewing previous days loan input and reports making sure corrections are completed.
• Other duties as assigned.

REQUIREMENTS:

Minimum Qualifications:

• High School diploma or equivalent.
• 3-5 years of experience and support in lending area.
• Educational background in accounting or equivalent obtained through practical experience.
• Must possess administrative and organizational skills.
• Must have the ability to work in a high-pressure environment.
• Must be assertive and possess excellent decision-making abilities.
• Keyboarding and computer skills required. Typing speed of 70 wpm. Software skills needed such as: Word, Excel, Microsoft Outlook, etc.
• Effective oral and written communication skills (including telephone).
• Self-sufficient / self-starting.
• General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management.
• Demonstrated record of achievement in social and/or extracurricular and leadership skills.
• Demonstrated aptitude to handle sensitive operational transactions and customer relationships.
• Professional appearance.
• Must be capable of working with and maintaining the confidentiality of sensitive information.

Physical Requirements:

Light Work - exerting up to 20 pounds of force occasionally, and/up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reaching, fingering, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating and interacting with others.

You should be capable of performing in a reasonable manner, with or without reasonable accommodation, the activities involved in this job. A description of the activities involved in this job is listed above.

Computer, scanner, fax, copier, telephone, 10-key adding machine and phone system.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

An Equal Opportunity Employer, Including Disability/Vets

Platte Valley Bank, 200 16th Street, Wheatland, Wyoming, United States of America