Staff Assistant/Customer Service

Gilchrist County; Trenton (FL); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Vacation and sick leave

12 paid holidays

Florida Retirement System

Job summary

Gilchrist County is hiring a Staff Assistant / Administrative Support to provide essential clerical and customer service support across county departments. The role involves processing applications, data entry, and helping the public with inquiries, all while maintaining accurate records.

The ideal candidate has strong organizational skills, experience in office environments, and proficiency with Word, Excel, and Outlook. This is a full-time, on-site position with standard hours and benefits.

Qualifications

• Experience as a Staff Assistant, Administrative Assistant, Office Clerk, Receptionist, or similar administrative role.
• Strong customer service and public interaction skills.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to multitask, prioritize assignments, and meet deadlines.
• Strong typing and data-entry skills.
• Excellent organizational, written, and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Ability to maintain confidentiality and work independently or in a team.

Responsibilities

• Answer phones and assist members of the public professionally and courteously.
• Greet visitors and direct them to the appropriate department or staff member.
• Receive, review, and process applications, forms, records, and other documents.
• Perform data entry and maintain accurate electronic and paper records.
• Prepare correspondence, reports, spreadsheets, forms, and other documents.
• Respond to emails, telephone calls, and routine information requests.
• Schedule appointments, meetings, inspections, or other departmental activities.
• Accept, document, and reconcile payments when assigned.

Skills

Clerical skills

Customer service

Multitasking

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Gilchrist County Board of County Commissioners
Human Resources
209 SE 1st Street Trenton, FL 32693
Phone: [phone] E-mail: [e-mail]

Employment Opportunity

Position: Staff Assistant / Administrative Support

Department: Gilchrist County Board of County Commissioners
Pay Rate: $16.00–$17.00 per hour, depending on experience
Status: Full-Time

The Gilchrist County Board of County Commissioners is accepting applications for full-time Staff Assistant / Administrative Support positions. Because this recruitment may be used to fill positions in various County departments, we are looking for friendly, dependable, and flexible individuals who enjoy helping others and are willing to work wherever their skills are most needed. Department assignments will be determined based on current County needs and available vacancies. Applicants should apply with the understanding that they may be considered for opportunities in different departments; therefore, please do not contact individual departments regarding where a vacancy may be located. We encourage applicants who are open to learning new duties, working with different teams, and supporting the County wherever needed. This recruitment may be used to fill current and anticipated vacancies within various County departments.

Staff Assistants provide administrative, clerical, customer service, and general office support to County departments. Specific duties may vary depending upon the department and operational needs. Applicants selected through this posting may be considered for more than one vacancy for which they meet the qualifications.

The ideal candidate will possess strong clerical and organizational skills, excellent customer service abilities, attention to detail, and the ability to manage multiple responsibilities in a professional office environment.

Work Schedule

Monday – Friday
8:00 a.m. – 5:00 p.m.

Work schedules may vary slightly depending upon departmental needs.

Minimum Qualifications

• Experience as a Staff Assistant, Administrative Assistant, Office Clerk, Receptionist, or similar administrative role
• Strong customer service and public interaction skills
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook
• Ability to multitask, prioritize assignments, and meet deadlines
• Strong typing and data-entry skills
• Excellent organizational, written, and verbal communication skills
• Attention to detail and problem-solving abilities
• Ability to maintain confidentiality and appropriately handle sensitive information
• Ability to work independently as well as part of a team
• High school diploma or equivalent
• Valid driver's license

Preferred Qualifications

• Previous experience in local government or a public-sector office
• Experience working with records, applications, permits, payments, purchasing, or other administrative processes
• Experience assisting the public and responding to customer inquiries
• Experience with specialized office software, databases, or records-management systems

Essential Duties & Responsibilities

Duties may vary by department and may include, but are not limited to:

• Answer phones and assist members of the public professionally and courteously
• Greet visitors and direct them to the appropriate department or staff member
• Receive, review, and process applications, forms, records, and other documents
• Perform data entry and maintain accurate electronic and paper records
• Prepare correspondence, reports, spreadsheets, forms, and other documents
• Respond to emails, telephone calls, and routine requests for information
• Schedule appointments, meetings, inspections, or other departmental activities as applicable
• Accept, document, and reconcile payments when assigned
• Maintain departmental files and assist with records retention and public records requests
• Assist department supervisors and other staff with daily administrative functions
• Coordinate with other County departments and offices as needed
• Maintain confidentiality of sensitive or exempt information
• Perform general administrative and clerical duties as assigned
• Perform other related duties necessary to support County operations

Benefits

Gilchrist County full-time employee benefits include:

• Employee-only Florida Blue health insurance plan
• Vacation and sick leave
• 12 paid holidays
• $25,000 County-paid life insurance policy
• Florida Retirement System participation

Multiple & Future Vacancies

This recruitment may be used to fill more than one current or anticipated vacancy within departments under the Gilchrist County Board of County Commissioners. Applications received through this posting may be considered for other Staff Assistant, Administrative Support, Clerical, Customer Service, or similar positions for which the applicant meets the minimum qualifications.

Department assignment and specific job duties will be based upon the County's operational needs, the requirements of the available position, and the applicant's qualifications and experience.

Submission of an application does not guarantee consideration for every vacancy or an offer of employment.

Additional Information

Thank you for your interest in employment with Gilchrist County. Some job postings may be posted for other County Constitutional Offices. Each job posting will list the contact person for that position.

All applications must be complete with all required documents included or attached. If a question does not apply to you, please indicate N/A. Applications are only accepted for open positions. Resumes will not be accepted in lieu of a completed application.

Applicants will receive an email once their application has been submitted. Positions are open until filled. Some posted positions may be placed on hold once an adequate number of applications have been received.

Applications submitted in response to this recruitment may be used to fill multiple current or anticipated vacancies.

Please do not contact individual departments to check the status of your application. Applicants selected for further consideration will be contacted by the County. We appreciate your cooperation.

Gilchrist County is an Equal Opportunity Employer and a Drug-Free Workplace. Gilchrist County requires pre-employment drug screening and background screening. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, should notify Human Resources in advance to allow sufficient time to provide the accommodation.

All applications must include a copy/photo of the applicant's driver's license. Please include all required licenses and/or certificates with your application. Any omissions, falsifications, or misrepresentations concerning any part of an application may disqualify an applicant from employment consideration.

Veterans' Preference

Veterans are encouraged to apply. Veterans' Preference ensures that veterans and other eligible persons are considered at each applicable step of the selection process. Preference does not guarantee that a veteran or other eligible person will be selected for the position.

Section 295.07, Florida Statutes, specifies eligibility for Veterans' Preference. Florida residency is not required. Candidates claiming Veterans' Preference must attach supporting documentation with each application submission, including all documents required by Rule 55A-7, Florida Administrative Code.

E-Verify

Gilchrist County participates in E-Verify and will provide the federal government with information from an employee's Form I-9 to confirm authorization to work in the United States. E-Verify is used only after an applicant has accepted an offer of employment and completed Form I-9.