Staff Assistant & Customer Experience—Bilingual Amharic

James Brown; Suitland (MD); On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Profit sharing

Paid time off

Growth potential

Job summary

A local insurance agency in Suitland is seeking a qualified Staff Assistant to provide exceptional customer service and support the team. The ideal candidate will be energetic, self-motivated, and bilingual in Amharic. This position offers a strong opportunity for career growth in a supportive team environment. Responsibilities include customer inquiries, policy support, and maintaining a commitment to success. Compensation ranges from $20,000 to $30,000, depending on experience.

Qualifications

• Excellent communication skills in written, verbal, and listening.
• Able to work in a team environment and multi-task effectively.
• Bilingual in Amharic required.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, coverages, and claims.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solver

Dedicated to customer service

Team environment

Multi-tasking

Bilingual - Amharic

Job description

A local insurance agency in Suitland is seeking a qualified Staff Assistant to provide exceptional customer service and support the team. The ideal candidate will be energetic, self-motivated, and bilingual in Amharic. This position offers a strong opportunity for career growth in a supportive team environment. Responsibilities include customer inquiries, policy support, and maintaining a commitment to success. Compensation ranges from $20,000 to $30,000, depending on experience.