Staff Assistant

Baystate Health; Springfield (MA); On-site; USD 29,000 - 39,000; Part time

Job summary

Baystate Health in Springfield, MA, seeks a part-time Staff Assistant to support the Manager of Patient Placement at Baystate Medical Center. The role suits an organized, detail-oriented professional who excels in administrative support and cross-functional collaboration.

The position offers a Monday–Friday schedule, 24 hours per week, with hours roughly 8:00 AM–2:00 PM or 9:00 AM–3:00 PM, requiring strong organization and proficient computer skills to manage calendars, correspondence, and

Qualifications

• High School Diploma or GED (Required).
• 2+ years of office or medical practice experience.
• Strong organizational, communication, and computer skills.
• Proficiency with word processing and spreadsheets.

Responsibilities

• Prepare reports, spreadsheets, correspondence, and other administrative materials.
• Manage calendars, meetings, appointments, and department communications.
• Receive and respond to telephone calls, visitors, and routine inquiries.
• Maintain department records, files, and administrative systems.
• Assist with department budgets, purchasing, invoices, and expenses.
• Collaborate professionally with hospital leadership, medical staff, and colleagues.

Skills

Office experience

Medical practice experience

Organization

Communication

Computer proficiency

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

Job description

Staff Assistant – Patient Placement Team | Baystate Health Baystate Health is seeking a part-time Staff Assistant to support the Manager of Patient Placement at Baystate Medical Center in Springfield, MA. This role is ideal for an organized, detail-oriented professional who enjoys providing administrative support and working collaboratively with leaders and staff across a healthcare organization.

Key Responsibilities

• Prepare reports, spreadsheets, correspondence, and other administrative materials
• Manage calendars, meetings, appointments, and department communications
• Receive and respond to telephone calls, visitors, and routine inquiries
• Maintain department records, files, and administrative systems
• Assist with department budgets, purchasing, invoices, and expenses
• Collaborate professionally with hospital leadership, medical staff, and colleagues

Qualifications

• High School Diploma or GED
• 2+ years of office or medical practice experience
• Strong organizational, communication, and computer skills
• Proficiency with word processing and spreadsheets

Schedule & Location

• Part-time, 24 hours per week
• Monday–Friday, business hours
• Approximately 8:00 AM–2:00 PM or 9:00 AM–3:00 PM, with some flexibility
• Baystate Medical Center | Springfield, MA

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education

GED or HiSET (Required)

Certifications

Certified Coding Specialist - American Health Information Management Association, Certified Professional Coder - American Academy of Professional Coders

Compensation Note

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $20.79 - $23.90 - $28.08

Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield