Staff Assistant

Springfield; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Springfield-Greene County Health Department is seeking a front desk administrative assistant to support day-to-day clerical operations at the Health Department front desk in Springfield, MO. You will assist residents with certificates, appointments, and related services.

Typical duties include greeting visitors, routing inquiries, and processing requests in a courteous, efficient manner, while adhering to department procedures and confidentiality requirements.

Qualifications

• At least 1 year of general office work experience.
• Preference for experience serving the public.

Responsibilities

• Assist citizens at the front desk with inquiries and documentation.
• Process requests for birth and death certificates, appointments, and related services.
• Support other clerical duties as needed by the Health Department.

Skills

Public interaction

Customer service

Clerical tasks

Tools

Office software

Job description

Are you interested in applying your customer services skills to serve your community? If so, don't miss this opportunity!

The City of Springfield has 20 exciting Departments, almost all of which have a position responsible for clerical duties. The variety offered at the City is unlike any organization in the area.

About this Assignment:

This assignment is for the Springfield-Greene County Health Department. This vacancy will be responsible for the day-to-day administrative and clerical operations of the front desk within the Health Department assisting citizens with things like birth and death certificates, lab appointments, and much much more!

Leadership Philosophy

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Experience, Education, and Training

• Typically requires at least one year of experience in general office work.

PREFERRED

• Experience with an emphasis on contact with the public.

Licensing/Certification

• Assignment to some departments requires incumbent to possess a valid driver's license and in some cases provide own vehicle for on-the-job transportation purposes.

For more information on essential functions and other requirements, please see the job description.

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidatesMUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.