Staff Application Engineer (onsite)

Johnson Controls, Inc.; New Freedom (York County); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Relocation packages

Competitive benefits

Bonus plan

Job summary

Johnson Controls, Inc. seeks a Staff Application Engineer to support the sale of Chiller products through HVAC branches and export markets.

You will provide pre-sale technical support, respond to system-level inquiries, generate quotations, and assist order execution with the Order Management and Contract Engineering teams. This hybrid role is based in San Antonio, TX, or New Freedom, PA, with relocation packages available and opportunities to influence data center cooling solutions across

Qualifications

• Bachelor’s degree required.
• 10+ years experience in HVAC or Chiller Technology field.
• Knowledge of refrigeration principles and equipment.
• Up to 15% travel for factory and site visits.

Responsibilities

• Daily interaction with field sales to guide application and installation of Chiller Solutions equipment.
• Provide systems applications advice and create quotations; support order execution with teams.
• Develop tools and documentation to support field sales and automate common inquiries.
• Respond to inquiries using in-house engineering systems and product knowledge.
• Evaluate emerging technologies to enhance reliability and energy efficiency of data center chillers.

Skills

HVAC knowledge

Technical sales support

Customer communication

Problem solving

Education

Bachelor’s degree

Tools

Engineering systems software

Job description

About Johnson Controls

Johnson Controls,a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as datacenters, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where itreally matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, weelevatecustomer performance,turn goals into real-world results andhelpmove society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What you will do

Johnson Controls has a phenomenal opportunity for a Staff Application Engineer. You will have the chance to support the sale of Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role has a strong impact on the success of theData CenterChiller Solutions business.The support provided is primarily executed through direct assistance of the branch office personnel by providing pre-sale technical support, answeringsystem levelproduct application inquiries, generating special quotations, and supporting order execution via interactions with the Order Management and Contract Engineering teams.Communication and integration with Chiller Solutions product team activities is required to track new product development and acquire/retain knowledge of all assigned products both current and past products still in their life cycle.

This is a hybrid position based in either San Antonio, TX, or New Freedom, PA. Various relocation packages are available.

How you will do it

• Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems.

• Interaction with field personnel must include systems applications advice, creative solutions to unique customer needs and use of competitor knowledge to create advantages.

• Participate in the development of tools and documentation to support field sales as well as automate processes to support common inquiries.

• Be proficient in the use of in-house engineering systems and documentation to aid in responding to inquiries for product details.

• Continuously evaluate emerging technologies and industry trends to recommend innovative solutions for enhancing the reliability, scalability, and sustainability of chiller systems in data center applications.

• Design and customize chiller systems tailored to data center environments, ensuring optimal cooling efficiency and energy utilization

• Assist and counsel sales personnel in resolving equipment/job/code challenges.

• Effectively communicate and follow up with sales personnel, design engineers and product management teams to ensure customer requirements are clearly understood and responses are efficiently executed.

• Obtain supplier quotations in order to communicate cost and lead time for special product requests.

• Demonstrate a high level of knowledge of products (JCI and competitor’s), market conditions and direction, environment (external influences of industry organizations and governmental regulations), technologies and their effect to the business.

What you will need

Required

• Bachelor’s degree

• 10+ years ofexperience preferablyin the HVAC industryor a relatedChiller Technologyfield

• Knowledge of theprinciples ofrefrigeration systems and associated equipment

• Up to15% travel is needed for factory visits, customer site visits and field visits related to training

HIRING SALARY RANGE: $100,000 - $140,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This role offers a competitive Bonus plan that will take into account individual, group,and corporate performance. This position includes a competitive benefits package. Theposted salary range reflects the target compensation for this role. However, we recognizethat exceptional candidates may bring unique skills and experiences that exceed the typicalprofile. If you believe your background warrants consideration beyond the stated range, weencourage you to apply. To support an efficient and fair hiring process, we may usetechnology assisted tools, including artificial intelligence (AI), to help identify and evaluatecandidates. All hiring decisions are ultimately made by human reviewers. For details, pleasevisit the About Us tab on the Johnson Controls Careers site athttps://jobs.johnsoncontrols.com/about-us