Staff Analyst

City of New York; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

Residency Eligible

Job summary

City of New York is seeking a Staff Analyst to assist in developing standard operating procedures for Traffic/Parking Operations. The role involves researching laws, regulations, and best practices to align SOPs with public administration standards, and coordinating with multiple groups for interviews and walkthroughs.

You will document processes, create templates, and prepare training materials while supporting ad-hoc requests and maintaining organized records.

Qualifications

• Master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee bene

Responsibilities

• Assist in performing research of current laws, regulations, directives, internal policies and best practice for public administration to align with SOPs.
• Assist in the development of comprehensive standard operating procedures (SOPs) for programs, functions and operations for groups/units within Traffic/Parking Operations.
• Liaison with various groups/units to schedule meetings, interviews and walkthroughs.
• Document walkthroughs in memo, review documentation, prepare workflow diagrams of current procedures.
• Create and update tracking sheets and create folders/files to ensure that files are saved in an organized manner.
• Prepare training materials to effectively teach groups/units.
• Design and implement templates and spreadsheets to support groups/units.
• Assist with other duties, special projects, update spreadsheets, and handles ad-hoc requests as needed.

Skills

Excellent writing

Detail oriented

Organized

Self-motivated

Policy research

Education

Master's degree in economics/finance/public administration/JD or related field

Bachelor's degree + 2 years related experience

Associate degree + 4 years related experience

Tools

Microsoft Word

Visio

Excel

Job description

In order to be considered for this position candidate must be serving permanently in the title of Staff Analyst, or reachable on Civil Service list for Exam #3116. Parking Operations Planning and Analysis (POPA) is a division of DOT’s Traffic Operations and plays a significant role in managing the City’s 14,000 meters, mobile parking payment app, eight (8) garages, including various disability permits, approximately 90,000 on-street parking spaces, and off-street spaces and permits. With an annual revenue of over $250 million and related assets - meters, permits, keys, vehicles, security related business products, database and inventory systems, personnel and equipment valued in excess of $90 million. The Compliance and Management Oversight Group (Compliance Group) is seeking to hire one (1) Staff Analyst, reporting directly to the SOP Compliance Coordinator to assist in the development of standard operating procedures manuals for various groups/units to ensure adherence to applicable laws, regulations and internal policies.

Responsibilities

• Assist in performing research of current laws, regulations, directives, internal policies and best practice for public administration to align with SOPs.
• Assist in the development of comprehensive standard operating procedures (SOPs) for programs, functions and operations for groups/units within Traffic/Parking Operations.
• Liaison with various groups/units to schedule meetings, interviews and walkthroughs.
• Document walkthroughs in memo, review documentation, prepare workflow diagrams of current procedures.
• Create and update tracking sheets and create folders/files to ensure that files are saved in an organized manner.
• Prepare training materials to effectively teach groups/units.
• Design and implement templates and spreadsheets to support groups/units.
• Assist with other duties, special projects, update spreadsheets, and handles ad-hoc requests as needed.

Work Location: 34-02 Queens Blvd. LIC, NY 11101

Hours/Shift: 35 Hrs./ TBD

“This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37”

STAFF ANALYST - 12626

Minimum Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma. Special Note: To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Preferred Skills

• Excellent writing skills- Detailed oriented, highly organized and self-motivated,- Experience using Microsoft Word, Visio, and Excel.- Experience in performing reviews, comprehensive reports and making recommendations.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.