STAFF ANALYST

City of Houston; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

The City of Houston, through the Houston Information Technology Services (HITS) department, is seeking a Staff Analyst to support Data Privacy & Business Operations Management. The role emphasizes compliance, policy analysis, data privacy, and automation to improve operations.

Strong analytical abilities and governmental experience are preferred for this in-house position. Responsibilities include handling information requests, audits, data management, and collaboration with multiple city

Qualifications

• Bachelor’s degree in Business Administration, Public Administration or related field.
• Three years of professional administrative, financial or analytical experience.
• Experience with government operations at municipal, county, or state level preferred.
• Strong analytical skills and data management experience.

Responsibilities

• Support compliance and data privacy initiatives; handle information requests including TPIA requests and eDiscovery.
• Collaborate with City departments to collect, review, and validate information for compliance and operational needs.
• Assist internal and external audits, including audit preparation and response management.
• Conduct compliance audits and analyze data to ensure alignment with policies and laws.
• Support program development, monitoring, and training on compliance topics; participate in automation initiatives.

Skills

Analytical skills

Government experience

Data privacy knowledge

Collaboration & communication

Education

Bachelor's degree in Business Administration or Public Administration

Tools

eDiscovery tools

Audit management software

Forensics tools

Information management systems

Job description

Position Overview

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: STAFF ANALYST

Department: HOUSTON INFORMATION TECHNOLOGY SERVICES

Division: Data Privacy & Business Operations Management

Reporting Location: 611 WALKER, 8th FLOOR

• Subject to Change

Workdays & Hours: MONDAY – FRIDAY 8:00 – 5:00*

• Subject to Change

Description Of Duties / Essential Functions

We are seeking a dedicated and detailed-oriented Staff Analyst to join the Data Privacy & Business Operations Management team within the Houston IT Services Department (HITS). This multi-faceted role supports organizational compliance, policy and legislative analysis, data privacy, and automation for operational efficiency. The ideal candidate will have strong analytical skills, experience working with or for governmental entities, a solid understanding of technology, and familiarity with eDiscovery and data management.

Key Responsibilities

• Support the HITS Compliance Team in managing internal and external information requests, including Texas Public Information Act (TPIA) requests, litigation holds, eDiscovery, and other data/document inquiries.
• Collaborate with various City departments to collect, review, and validate information for compliance, legal, and operational needs.
• Provide support for internal and external audits, including audit preparation, coordination, and response management.
• Conduct compliance and system audits to ensure adherence to internal policies, applicable laws and regulations, and to align and be consistent with best industry practices.
• Assist in the development, implementation, monitoring, and auditing of departmental compliance programs, policies, and procedures, including policy lifecycle management.
• Monitor and analyze legislative and regulatory developments related to data privacy and compliance; prepare reports, position papers, and briefings for leadership.
• Deliver regular updates and strategic recommendations to executive leadership on compliance and legislative matters.
• Provide training and guidance to staff on compliance-related topics and best practices.
• Analyze and manage large datasets to support business and compliance objectives.
• Contribute to process improvement initiatives, including workflow automation, programming, and the integration and training of AI tools to enhance operational efficiency.
• Participate in special projects and perform other duties as assigned.
• Job role may require occasional after-hours work.

DESIRED EMPLOYEE ATTRIBUTES

Work Ethic And Attitude

• Demonstrates initiative, reliability, and a positive, solutions-focused attitude.
• Comfortable working under pressure and producing high-quality, error-free work.

Government And Regulatory Experience

• Familiarity with government operations at the municipal, county, or state level; or has worked for or with a governmental entity in Texas.
• Experience interpreting and applying legal, regulatory, or technical documentation.

Technical And Analytical Skills

• Strong analytical skills with the ability to gather, interpret, and present data effectively.
• Experience managing databases, large datasets, and meeting data-driven deadlines.
• Proficiency in Microsoft 365 tools (Excel, PowerPoint, OneDrive, SharePoint) and the ability to quickly learn specialized software, including but not limited to, eDiscovery, audit management, forensics, information management, and archival tools and software.

Project And Process Management

• Demonstrated ability to manage multiple projects and conduct in-depth research.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment.

Communication And Collaboration

• Excellent written and verbal communication skills, with the ability to clearly convey complex information.
• Strong interpersonal skills and a collaborative, team-oriented mindset.
• Ability to work independently with minimal supervision while maintaining high accuracy and professionalism.

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

Minimum Requirements

EDUCATION

Requires a Bachelor’s degree in Business administration, Public Administration or a field directly related to the type of work being performed.

Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

Experience

Three years of professional administrative, financial or analytical experience related to the type of work being performed are required.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

LICENSE

None

PREFERENCES

Preference Will Be Given To Candidates With The Following

• Bachelor’s degree in Computer Science, Information Science, Business, Law, or a related field.
• Background in information technology, business operations, or legal/compliance work.
• Experience managing projects, particularly those involving technical components such as digital forensics, mobile device data, or data management.
• Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

Selection / Skills Tests Required

Department may administer skills assessment test.

SAFETY IMPACT POSITION

NO. If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE

26

EEO EQUAL EMPLOYMENT OPPORTUNITY

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.