Staff AI & Tech Education Programs Lead

Airbnb; San Francisco (CA); On-site; USD 154,000 - 192,000; Full time

Job summary

Airbnb is seeking a Staff Program Manager, Technical Education to lead scalable learning experiences for Engineering Education and AI Education. You will partner with SMEs, senior leaders, and external speakers to design and deliver high-impact technical learning programs that accelerate technical excellence.

You will build cross-functional programs, manage events, measure outcomes with data, and drive operational excellence across global teams, focusing on developer productivity and knowledge

Qualifications

• 8+ years of experience guiding strategy and execution in a Technical L&D program or learning content management role.
• Direct prior experience in a technical field (e.g., software engineering, data science) enabling understanding of technical learners.
• Strong understanding of Technology and Engineering organizations and how they operate.
• Experience building and curating technical content for an engineering or technical audience.
• Experience with AI as an agent for developer productivity and knowledge of AI enablement for product development.
• Expertise in instructional design and content design best practices.
• Success building and implementing programs, processes, and operational plans.
• Data-driven approach to evaluating and measuring learning experiences.

Responsibilities

• Collaborate on and develop program strategy for various technical programs, including AI Enablement, AI Education, Machine Learning Education, Data Education, Engineering Education with internal SMEs and other Technical Learning & Development team members.
• Design, create content, and project manage in-person and virtual technical learning events/forums for the Technology organization focusing on unique needs and business objectives
• Develop and execute program strategies for technical learning experiences and forums, both asynchronous and synchronous
• Build a community and foster connection across the technical organization through development of in-person and virtual technical learning events/forums, executive stakeholder management, and through recruiting, training, and supporting internal, professional contributors and SMEs
• Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
• Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions and experimentation
• Build trusted relationships with senior business leaders across multiple groups and geographies
• Partner with stakeholders, SMEs, senior leaders and external speakers, vendors and consultants
• Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
• Develop project plans, robust documentation, and communication plans as part of exceptional program management
• Create training materials, slide decks, job aids, and other assets

Skills

Technical L&D experience

Engineering/content development

AI enablement for product development

Instructional design expertise

Program management

Data-driven evaluation

Stakeholder management

Communication & presentation

Tools

Google Apps

Spreadsheets

Presentation software

Job description

Airbnb is seeking a Staff Program Manager, Technical Education to lead scalable learning experiences for Engineering Education and AI Education. You will partner with SMEs, senior leaders, and external speakers to design and deliver high-impact technical learning programs that accelerate technical excellence.

You will build cross-functional programs, manage events, measure outcomes with data, and drive operational excellence across global teams, focusing on developer productivity and knowledge