Stadium Pro Shop Sales Associate

Seattle Seahawks; Seattle (WA); On-site; USD 30,307 - 34,440; Part time

Job summary

The Seattle Seahawks are hiring part-time Sales Associates for The Pro Shop at Lumen Field. Responsibilities include providing guests with exceptional service, maintaining high product knowledge, and managing merchandise during events.

Candidates should possess a High School Diploma and excellent communication skills. The role entails working during Seahawks games and Sounders matches, and flexibility for varying schedules is required.

Qualifications

• Ability to acknowledge and greet guests with high-level service.
• Maintain product knowledge and guest service standards.
• Proactive in handling customer concerns.

Responsibilities

• Provide exceptional guest service in a dynamic retail environment.
• Stock, merchandise, and maintain a clean work area.
• Act as an ambassador for the Seattle Seahawks and Sounders FC.

Skills

Excellent communication skills

Customer service

Basic sales techniques

Ability to handle cash register

Education

High School Diploma preferred

Job description

Department: Retail – Stadium

Reports to: Store Manager

Rate: Position starts at $22.75/HR

The Pro Shop souvenir locations at Lumen Field; the premier destination for Seahawks and Sounders FC fans to find the best selection of team merchandise on event days is now hiring for part time sales associates.

Summary

The Pro Shop Sales Associate is responsible with providing guests with the highest level of guest service in an exciting atmosphere where their passion for their team is matched by the staff creating a first class fan experience. Shifts typically start 4 hours before Seahawks kickoff and 2.5 hours before Sounders matches and range from 6 – 9 hours. Please look over the schedule before submitting your application. You must meet the minimum work requirements in order to be eligible for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acknowledge and greet guests as they enter the store or approach the counter and provide the highest level of guest service
• Maintain highest standards of product knowledge, sales techniques and guest service
• Handle all customer concerns in a proactive and positive manner
• Effectively operate a cash register with accuracy and accountability
• Continuously stock, merchandise and replenish the store following the merchandising guidelines
• Help maintain a pristine and safe work environment, which includes cleaning, sizing, organizing, sweeping and dusting on a daily basis
• Act as an ambassador of the Seattle Seahawks and Sounders FC by conducting yourself in a manner that heightens the public’s view of the Seahawks and Sounders FC organizations
• Perform additional related work as assigned
• Follow all company policies and procedures
• Assist in the changing of merchandise between Seahawks and Sounders FC games
• Work a minimum of 50% Sounders FC matches and 80% Seahawks games
• Work all International Friendlies and Playoff games for any and all teams
• Work The Pro Shop booth at VMAC during training camp

Education/Experience

High School Diploma preferred

Basic understanding of the retail environment and guest service

Language Skills

Must possess excellent communication skills

Mathematical Skills

Able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standing for long periods at a time and the ability to lift and move merchandise/displays of up to 40lbs. Able to occasionally climb, balance, stoop, kneel, crouch or crawl. Able to use arms, hands and fingers to handle, feel and/or reach.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is for all stadium retail locations and potential off-site events. Retail locations are both indoors and outdoors and are subject to the weather and temperature during that event.

Transportation is not provided, parking may be provided but ultimately is the responsibility of the employee on event days, complimentary on non-event days.

Schedules vary by event, but days, nights, weekends and extended work hours are to be expected. You can learn more about the workdays by looking under the schedule tab at both SoundersFC.com and Seahawks.com