Stadium Guest Experience Lead for World Cup Ops

On Location; Los Angeles (CA); On-site; USD 72,891 - 90,909; Full time

Job summary

A premium hospitality company is looking for a Guest Experience Supervisor to enhance guest satisfaction at SoFi Stadium for FIFA World Cup 26. The role involves supervising staff, coordinating with vendors, and ensuring hospitality services are seamlessly delivered. Ideal candidates should have 2–3 years of experience in hospitality or event operations, strong organizational skills, and the ability to manage priorities in a fast-paced environment. Fluency in English is required; Spanish is a plus. Weekly compensation is $1800.

Qualifications

• 2-3 years of experience in hospitality, event operations, or guest services.
• Experience supervising teams or leading front-line staff.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Supervise assigned Guest Experience staff during event operations.
• Coordinate with vendors to ensure service delivery.
• Ensure hospitality areas are operationally ready prior to match kick-off.

Skills

Organizational skills

Interpersonal skills

Communication skills

Coordination skills

Team leadership

Job description

A premium hospitality company is looking for a Guest Experience Supervisor to enhance guest satisfaction at SoFi Stadium for FIFA World Cup 26. The role involves supervising staff, coordinating with vendors, and ensuring hospitality services are seamlessly delivered. Ideal candidates should have 2–3 years of experience in hospitality or event operations, strong organizational skills, and the ability to manage priorities in a fast-paced environment. Fluency in English is required; Spanish is a plus. Weekly compensation is $1800.