Stadium Event Staff: Guest Services & Support

BEST Crowd Management; Landover (MD); On-site; USD 18,000 - 23,000; Part time

Job summary

BEST Crowd Management in Greater Landover, MD is seeking Event Staff to deliver friendly, high-quality service at our stadium events. You will greet attendees, answer questions, and help create memorable experiences.

You will assist with setup, guide guests, monitor areas, and collaborate with team members to keep operations smooth and safe. This role demands reliability, strong communication, and the ability to work evenings and weekends.

Qualifications

• Minimum 18 years old and a high school diploma or equivalent.
• Experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills required.
• Flexible to work evenings, weekends and holidays based on event schedules.
• Physical stamina to stand and move for extended periods.

Responsibilities

• Provide outstanding customer service by welcoming attendees and answering questions.
• Assist with event set-up, signage placement, and related tasks.
• Monitor venue areas for cleanliness and policy compliance.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries or issues promptly and professionally.
• Collaborate with staff and vendors to ensure smooth operations.
• Support crowd management to maintain safety during events.
• Adhere to company policies and service standards.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Some college preferred

Job description

BEST Crowd Management in Greater Landover, MD is seeking Event Staff to deliver friendly, high-quality service at our stadium events. You will greet attendees, answer questions, and help create memorable experiences.

You will assist with setup, guide guests, monitor areas, and collaborate with team members to keep operations smooth and safe. This role demands reliability, strong communication, and the ability to work evenings and weekends.