Stadium Concessions Supervisor — Guest Experience & Ops

Levy Restaurants; Austin (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Instapay

Even app savings

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector is seeking a Concessions Supervisor for Q2 Stadium in Austin, TX. The role oversees concession stands, ensuring top-quality service and compliance with standards. You will lead a team of hourly staff, manage food safety, and maintain accurate cash handling.

Competitive hourly wage and team perks accompany this opportunity. Join a dynamic events-focused environment with growth potential and strong guest service expectations.

Responsibilities

• Supervise concession stand operations before, during, and after events.
• Lead, motivate, and support hourly concession staff to ensure a positive guest experience.
• Ensure all food and beverage products are prepared, stocked, and presented according to company standards.
• Enforce food safety, sanitation, and health department regulations.
• Monitor inventory levels and communicate product shortages or operational needs.
• Ensure compliance with cash handling, point-of-sale (POS) systems, and financial controls.
• Address guest concerns and resolve service issues promptly and professionally.
• Conduct pre-shift meetings and communicate event-specific expectations and operational updates.
• Assist with opening, closing, and post-event reconciliation procedures.
• Train and coach team members on company policies, service standards, and operational procedures.

Job description

Levy Sector is seeking a Concessions Supervisor for Q2 Stadium in Austin, TX. The role oversees concession stands, ensuring top-quality service and compliance with standards. You will lead a team of hourly staff, manage food safety, and maintain accurate cash handling.

Competitive hourly wage and team perks accompany this opportunity. Join a dynamic events-focused environment with growth potential and strong guest service expectations.