St. Jerome | Case Aide

Catholic Charities of the Archdiocese of Galveston-Houston; Houston (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Catholic Charities of the Archdiocese of Galveston-Houston is seeking a Case Aide to support the St. Jerome Emiliani Foster Care Program. You will assist case managers by gathering resources, organizing records, and handling administrative tasks to promote client well-being.

You will collaborate with an interdisciplinary team and contribute to service planning, staff meetings, and compliance with program standards. A valid Texas driver’s license is required.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience providing child welfare services or case management.
• Valid Texas Driver’s License required.

Responsibilities

• Research and gather information about resources and referrals for clients and families, and keep them organized for easy access by case managers.
• Collaborate with local community organizations to provide appropriate resources to clients and their families.
• Maintain communication with foster parents and youth regarding independent living skills; provide one-on-one assistance as needed.
• Work with an interdisciplinary team of case management, education, legal, and other staff; participate in staffing and planning meetings.

Skills

Strong organizational skills

Verbal and written communication

Ability to drive agency vehicles

Education

High School Diploma or GED

Job description

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

St. Jerome Emiliani Foster Care Program provides residential services to immigrant and refugee youth through the care of foster parents, supported by program staff. In addition to residential services, youth are provided medical and mental health care, educational services, recreation opportunities, among others. Youth are provided guidance toward self-sufficiency so that they may be successful post discharge from the program.

The Case Aide is directly assigned to the St. Jerome Emiliani Foster Care Program case management department. The Case Aide ensures that case managers can effectively support the clients by providing them with the necessary resources, maintaining accurate records, and assisting with administrative tasks. This role requires attention to detail, organizational skills, and ability to work collaboratively with the team will contribute to the overall success of the program and the well-being of the clients.

Deliver

• Research and gather information about various resources and referrals available to clients and their families, such as support services, counseling, educational programs, healthcare facilities, and community organizations. Maintain an up-to-date and organized list of these resources to facilitate easy access and efficient assistance for case managers and clients.
• Collaborate with local community organizations to provide appropriate resources to clients and their families.
• Asist with maintaining consistent communication with foster parents and youth regarding independent living skills to be reinforced in the foster home. The Case Aide may also provide assistance to youth and foster parents in the home community environment in an individualized, one-on-one basis as needed.
• Work in close collaboration with an interdisciplinary team of case management, education, legal, and other program staff. Offer skill building impressions and recommendations during staffing of cases with treatment team members. Contribute to the overall service planning of the care of the youth. Also, attends and participates in staff meetings, and Stakeholder’s meetings hosted by ORR. Attends and participates in individual supervision meetings with supervisor.
• Prepare physical client binders with relevant information, including personal details, case history, and assessment reports. Organize the binder in a clear and structured manner for easy reference and retrieval of information.
• Assist with the closure and review of physical case files by conducting file audits to ensure compliance with program standards and regulations.
• Ensure that all necessary documents, reports, case notes, and forms are accurately filed in each client's case file in accordance with the expected timeframes and requirements of the program.
• Help with data entry and record-keeping, ensuring that all information is accurately entered into the program's database and ETO system.
• Provide ongoing administrative and case support to case managers.
• Collaborate with other team members to coordinate services and support for the clients.
• Maintain the confidentiality and security of sensitive client information and adhere to ethical guidelines.
• Attend all organizational required trainings and facilitate trainings as needed.
• Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
• Perform other duties as required by supervisor.

Qualifications

The Expertise We're Looking For

• High School Diploma or G.E.D.
• One (1) year of experience providing child welfare services or case management
• Valid Texas Driver’s License

The Skills and Assets You Bring, and More

• Strong organizational, verbal, and written communication skills.
• Ability to safely drive on agency vehicles.
• Ability to appropriately handle and maintain confidential information.
• Able to prioritize responsibilities, handle multiple tasks, and work in a fast-paced environment.
• Demonstrate knowledge and understanding of professional boundaries with children in care, staff, and volunteers.
• Experience and competency with Windows, Microsoft Office, Excel and Access databases, telephone, calculator, fax machine, automobiles, and copier.

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.