St. Michael's | Youth Care Worker

Catholic Charities Of The Archdiocese; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Catholic Charities Of The Archdiocese in Houston is seeking a Youth Care Worker to provide trauma-informed care and support services within a respectful, safe environment. Responsibilities include ensuring clients’ rights, documentation, and adherence to licensure and agency policies.

You will supervise daily activities, transport clients as needed, and participate in required trainings and safety protocols to support youth in the Houston-Galveston area.

Qualifications

• High School diploma or GED required.
• At least 1 year of experience in child welfare or social services.
• Bilingual English/Spanish required.
• Valid Texas driver's license required.

Responsibilities

• Provide consistent supervision and quality care to clients in accordance with program policies and client rights.
• Support clients with daily activities outlined in individualized service plans.
• Create and maintain a safe, structured, and nurturing environment.
• Follow direction from shift leadership to implement safety and behavior management plans.
• Apply Crisis Prevention Intervention (CPI) to deescalate and stabilize youth when necessary.

Skills

Bilingual English/Spanish

Strong communication

CPI de-escalation

Education

High School diploma or GED

Job description

Job Details: Job Location: Central - Houston, TX, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Nonprofit - Social Services, Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The Youth Care Worker is responsible for providing personalized, trauma informed care and services that uphold program policies and procedures following licensure, funder, and agency requirements. This includes ensuring the client's rights to a safe, culturally sensitive, and age appropriate environment. The Youth Care Worker routinely assists in the daily activities, transportation, and monitoring of clients as indicated by the client's service plan, including personal care, socialization, education, recreation, orientation, behavior management, and safety plans. As part of the program treatment team, the Youth Care Worker is responsible for the daily documentation of client behavior and incident reporting, as well as the first line of response when a situation arises. Youth Care Workers participate in quality activities through their active contribution in monthly shift meetings, departmental meetings, program meetings, and required ongoing training.

What you Deliver

Client Care & Supervision

• Provide consistent supervision and quality care to clients in accordance with program policies and client rights.
• Support clients with daily activities outlined in individualized service plans.
• Create and maintain a safe, structured, and nurturing environment.
• Follow direction from shift leadership to implement safety and behavior management plans.
• Apply Crisis Prevention Intervention (CPI) to deescalate and stabilize youth when necessary.

Safety & Transportation

• Maintain appropriate supervision ratios at all times, including during activities and off site outings.
• Safely transport clients using company vehicles to appointments, school, and recreational activities.
• Monitor client behavior and ensure safety protocols are followed at all times.
• Report concerns, incidents, or behavioral issues to the supervisor promptly.

Documentation & Communication

• Complete accurate and timely documentation, including progress notes and incident reports.
• Communicate effectively with supervisors, team members, and other departments to ensure continuity of care.
• Report any concerns or questions before completing assigned tasks when clarification is needed.

Program Support

• Assist with planning and facilitating client activities in accordance with program guidelines.
• Ensure all activities meet safety, licensing, and compliance standards.
• Seek guidance from supervisors when needed to perform duties effectively.

Compliance & Training

• Maintain strict confidentiality of client information.
• Adhere to all state, agency, and funding requirements.
• Attend required and mandatory trainings and meetings to maintain compliance with agency and regulating entity standards.
• Support team communication by sharing important updates and information when appropriate.
• Adhere to all safety protocols and participate in regular drills; support evacuation and accountability of minors in emergencies. Identify and elevate safety risks; contribute to behavior support plans and deescalation using trauma informed approaches. Comply with incident reporting procedures and timelines.
• Respond to and participate in emergency situations, including executing evacuation procedures and other safety protocols.
• Work a rotating schedule that may include evenings, weekends, holidays, and oncall coverage; provide shift support to maintain required staffing ratios. Flex between units/teams to meet program needs; cover peer caseload tasks when other case managers are off duty.
• Engage in ongoing training and professional development related to child welfare, immigration, and best practices. Complete and maintain required certifications (e.g., CPR/First Aid), program orientations, and annual refreshers (e.g., trauma informed care, emergency preparedness, confidentiality, child welfare best practices).

Qualifications: The Expertise We're Looking For

• High School diploma or GED
• One (1) year experience in the child welfare field working with children or adolescents in a social service setting.
• Bilingual (English/Spanish)
• Valid Texas driver's license

The Skills and Assets You Bring, and More

• Excellent written and verbal communication skills.
• Ability to cook, handle laundry, and house cleaning.
• Ability to follow complex oral and written directions with attention to detail.
• Ability to safely drive and transport clients in agency vehicles.
• Pleasant disposition and professional demeanor.
• Strong interpersonal skills with the ability to build rapport and trust with diverse populations.
• Ability to appropriately handle and maintain confidential information.
• Able to prioritize work responsibilities, handle multiple tasks, and work in a fast-paced environment.
• Demonstrate knowledge and understanding of professional boundaries with children in care, staff and volunteers

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements. The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.