SSVF Case Manager

Catholic Community Services; United States; On-site; USD 36,423 - 42,154; Full time

Benefits offered by this job

3 weeks vacation

12 days sick leave

medical insurance

dental insurance

vision insurance

life insurance

pension

403b

accident insurance

Job summary

Catholic Community Services is looking for a Case Manager for the Veterans Services program. This role involves managing a caseload, conducting intakes, and developing Housing Stability Plans. Ideal candidates will have relevant social services education or experience, strong inter-personnel skills, and the ability to work with a diverse client base. The position offers a salary range of $26.44-$30.60 per hour, excellent benefits including vacation and medical insurance, and a supportive work environment promoting teamwork and diversity.

Qualifications

• Experience in providing services to low-income/no-income households.
• Ability to work with a diverse spectrum of high-need individuals.
• Must have reliable transportation, valid driver’s license, and insurance.

Responsibilities

• Complete thorough intakes and eligibility screening with referred clients.
• Initiate Housing Stability Plan tailored to clients' needs.
• Provide data entry into the Homeless Management Information System.
• Update and carry out client Housing Stability Plans.
• Attend meetings and represent CCS Veteran Services Program.

Skills

Inter-personnel skills

Time management

Organizational skills

Strong computer skills

Teamwork

Education

Post-secondary education in social services or 2 years relevant experience

Tools

Microsoft Word

Job description

Overview

$26.44- $30.60 HR/DOE

Join our Team! We offer an excellent benefits package!

3 weeks vacation * 12 days sick leave * 13 holidays * medical * dental * vision * life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *

Position Description: (Summary of position) The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This Position serves nine counties in our SW reign. This position maintains a caseload of households in the Veterans Homeless Prevention/Rapid Re-housing program. This includes outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless. The case manager also calculates client rents, and enters client data into the Homeless Management Information System. In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Manager and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services.

Responsibilities

• 1. Complete thorough intakes and eligibility screening with referred clients.
  • Coordinate referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings.
  • Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re-housing, utilities) as well as strengths and supports available to client.
  • Determine if client would be homeless but for this assistance, and what minimal assistance is required to become stably housed.
  • Take screening calls and perform screening as needed from toll-free Veteran’s Hotline.
• 2. Initiate Housing Stability Plan.
  • For All Interventions:
    • Identify and prioritize top housing needs.
    • Identify family strengths/assets to help meet identified needs.
    • Develop action plan for short-term intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths.
  • For Homeless Prevention:
    • Verify risk in writing with landlord (3-day Pay or Vacate Notice, Eviction, etc.)
    • Determine property eligibility (Fair Market Rent, Lead-based paint requirements, etc.)
    • Acquire other documentation (copy of lease, 990)
    • Negotiate with landlord/property manager as needed.
    • Write purchase orders in a timely manner for rent arrears and utilities.
    • Calculate ongoing rent subsidy using HUD format.
  • For Rapid Re-Housing:
    • Verify homelessness in writing (3rdparty or self-declaration)
    • Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent)
    • Negotiate with landlord/property manager as needed.
    • Schedule and confirm HQS inspection complete prior to payment or move in.
    • Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
    • Acquire other documentation (copy of lease, 990)
    • Calculate ongoing rent subsidy using HUD format.
• 3. Provide outreach to potential eligible Veterans.
  • Research information/sources to find eligible, targeted Veterans.
  • Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veterans clients.
  • Speak to groups as needed to generate referrals of targeted clients.
• 4. Provide data entry.
  • Enter initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist).
  • Enter all ongoing service transactions into HMIS.
• 5. Update and carry out client Housing Stability Plan.
  • Help create and coordinate a plan of action according to family needs in a variety of life domains (education, employment, health care, finances, parenting, etc.)
  • In collaboration with VA and community resources, help client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs.
  • With team, re-assess client eligibility prior to 90 days.
• 6. Maintain records and reports.
  • Keep accurate and timely case management notes.
  • Develop individualized Housing Stability Plan within 2 weeks of start date. Update as needed.
  • Complete 90-day Recertification paperwork if applicable.
  • Keep organized and confidential records.
  • Participate in Veteran Services case management meetings and provide case summaries and client status information.
• 7. Attend meetings as necessary and represent CCS Veteran Services Program.
  • Attend meetings as required by Lead Case Manager or Director.
  • Attend appropriate training workshops and opportunities to continually improve knowledge and skills.
  • Share appropriate information with other staff.
• 8. Other duties as assigned.

Qualifications

• Post-secondary education in social services field or 2 years relevant experience.
• Experience providing services to low-income/no-income households.
• Experience in case management.
• Ability and willingness to work in a team environment and promote a positive team spirit.
• Excellent inter-personnel skills including excellent oral and written communication skills.
• Excellent organizational and time management skills.
• Strong computer skills including Microsoft Word and database experience.
• Ability to work with a diverse spectrum of high-need individuals.
• Must have reliable transportation, valid driver’s license, and automobile insurance, driving could be up to 50% of the time, as well as transporting clients as needed.
• Must have an acceptable driving record per CCS’ driving policy, (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Upon employment, obtain updated tuberculosis test and CPR, First Aid training.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Preferred Qualifications

• Veteran or experience providing services to Veterans
• Knowledge of local social services and other community resources
• Experience with housing location, landlord/tenant mediation
• Bilingual skills (English-Spanish)