SSS V - Voter Services

Chester-County-of-Pennsylvania; Westtown (Chester County); On-site; USD 38,000 - 48,000; Full time

Job summary

The SSS V is seeking an administrative support specialist to assist with voter registration, data entry, and front-desk duties in the county office. The role requires strong organizational and computer skills, 55 wpm typing, excellent written and verbal communication, and the ability to work as part of a team.

A high school diploma and at least one year of office experience are required. Background checks and county policy compliance will be conducted after an offer.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of general office experience.
• Intermediate skills in using a personal computer and various software packages.
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 55 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Proficiency in grammar and spelling.

Responsibilities

• Provide support for voter registration and election process.
• Research information for special projects.
• Handle phone inquiries.
• Assist customers at counter.
• Provide administrative support (organize meetings, scheduling, reporting, correspondence, research).
• Receptionist duties and back-up receptionist responsibilities.
• Typing and data entry (lists, transcription, statistics).
• Clerical duties (fax, copy, print).
• Maintain databases, logs and spreadsheets.
• Sort and distribute mail.
• Maintain office supplies.
• Filing and record maintenance.
• Take minutes of meetings, transcribe and distribute.

Skills

Typing 55 wpm

General office experience

Computer skills

Verbal communication

Interpersonal skills

Education

High School Diploma or GED

Associate's degree in Office Administration

Tools

Microsoft Office

Job description

The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills.

• Provide support for the voter registration and election process.
• Research information for special projects.
• Handle phone inquiries.
• Assist customers at counter.
• Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence, research, etc.).
• Receptionist or back-up receptionist duties (answer phones, make outgoing calls, direct calls, greet visitors).
• Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
• Clerical duties (fax, copy, print, etc.).
• Maintain databases, logs and spreadsheets.
• Sort and distribute incoming mail.
• Maintain supplies.
• Filing (pull files, re-file, maintain records).
• Take minutes of meetings, transcribe and distribute to appropriate parties.
• Perform special projects, as assigned.
• Perform other duties, tasks and office functions, as determined (e.g., attend conferences and meetings, facilitate meetings, etc.).

Qualifications / Requirements:

• High School Diploma or General Education Degree (GED).
• Minimum of one year of general office experience.
• Intermediate skills in using a personal computer and various software packages
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 55 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Proficiency in grammar and spelling.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• This position may require a general understanding of human resource guidelines.
• Ability to work as part of a team.
• Flexibility.
• Ability to interface effectively with all levels of county management.

Preferred Skills, Knowledge & Experience:

• Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
• Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
• At least two years of customer service experience.
• Ability to establish priorities and carry tasks to completion.
• Excellent ability to handle and resolve recurring problems.
• Ability to multi-task.
• Ability to use all office equipment.
• Accurate and detail oriented.
• Excellent time management and organizational skills.
• Strong knowledge of county policies and procedure.
• General knowledge of registration and election laws a plus.
• Ability to read a map a plus.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:

To perform this job successfully, an individual should have:

• Intermediate to Advanced Microsoft Office skills
• Intermediate to Advanced Word skills
• Intermediate to Advanced Excel skills
• Intermediate to Advanced Access skills
• Intermediate to Advanced PowerPoint skills
• Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
• Basic skills to use the Internet for research purposes