SSS IV

County of Chester; West Chester (Chester County); On-site; USD 35,000 - 45,000; Full time

Job summary

County of Chester in United States (West Chester area) seeks an SSS IV-level administrative support professional to perform intermediate clerical and receptionist duties. You will handle phones, greet visitors, perform data entry, and maintain records with proficient MS Office use.

The role requires a High School Diploma or GED, at least one year of general office experience, and a typing speed of 50 wpm. Strong communication, interpersonal, and organizational skills are essential.

Qualifications

• High School Diploma or GED required; one year of general office experience preferred.
• Intermediate computer skills and proficiency with common software packages.
• Excellent verbal and written communication skills.
• Typing speed of at least 50 words per minute.
• Ability to operate office machines (fax, copier, calculator).
• Strong interpersonal and grammar/spelling abilities.
• Ability to work collaboratively with county staff and management.

Responsibilities

• Provide receptionist and customer service support: answer phones, direct calls, greet visitors.
• Perform typing and data entry, prepare lists, transcriptions, and maintain statistics.
• Handle clerical duties such as faxing, copying, printing, and filing.
• Maintain databases, logs and spreadsheets; sort and distribute mail.
• Order and manage office supplies; support special projects as assigned.
• Attend meetings and assist in facilitation as needed.

Skills

Typing 50 wpm

Communication skills

Interpersonal skills

Teamwork

Grammar and spelling

Multitasking

Organizational skills

Attention to detail

Education

High School Diploma or GED

Associate's degree in Office Administration or related field (preferred)

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Internet research

PeopleSoft Financial/HR (or ability to learn)

Office equipment usage (fax, copier, calculator)

Job description

The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills.

Following is a composite of essential duties, tasks and accountabilities; however, there are additional duties specific to each department.

Essential duties, tasks and accountabilities will vary by department and may include the following:

• Receptionist/customer service duties (answer phones, make outgoing calls, direct calls, greet visitors).
• Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
• Clerical duties (fax, copy, print, etc.).
• Maintain databases, logs and spreadsheets.
• Sort and distribute incoming mail.
• Maintain and order supplies.
• Filing and indexing (locate and pull files, re-file, update and maintain records).
• Perform special projects as assigned (e.g., research, training, run errands, etc.).
• Perform other duties, tasks and office functions, as required (e.g., attend meetings, facilitate meetings, etc.).

• High School Diploma or General Education Degree (GED).
• Minimum of one year of general office experience.
• Intermediate skills in using a personal computer and various software packages
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 50 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Strong grammar and spelling skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work as part of a team.
• Ability to interface effectively with all levels of county management.

Preferred Skills

• Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
• Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
• Customer service experience.
• Ability to establish priorities and carry tasks to completion.
• Strong ability to handle and resolve recurring problems.
• Ability to multi-task.
• Accurate and detail oriented.
• Ability to follow office protocol.
• Strong knowledge of county policies and procedures.
• Ability to use common sense understanding to carry out written or verbal instructions.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:

• Intermediate Microsoft Office skills
• Intermediate Word skills
• Intermediate Excel skills
• Intermediate Access skills
• Intermediate PowerPoint skills
• Intermediate Outlook skills (Email and Calendar)
• Intermediate Internet skills (for research purposes)
• PeopleSoft Financial and/or HR skills or the ability to learn PeopleSoft