SRE Technical Leader: Cloud Reliability & Scale

020 Cisco Systems, Inc.; Chicago (IL); On-site; USD 178,000 - 257,000; Full time

Job summary

Cisco Systems, Inc. in Chicago, IL, is seeking an experienced Site Reliability Engineering (SRE) Technical Leader for the Intersight Team to ensure reliability, scalability, and security of cloud platforms across multi‑region deployments.

The ideal candidate has hands‑on SRE or systems administration experience, familiarity with AWS, IaC, and strong programming skills (Python/Go). This role offers leadership responsibilities and opportunities to drive architecture and automation at scale.

Qualifications

• Bachelor’s +12 years of related experience, or Master’s +8 years of related experience or PhD +5 years of related experience
• Experience designing and implementing scalable, reliable, and production‑ready solutions.
• Experience with cloud platforms, preferably AWS, and Infrastructure as Code (IaC) using Terraform or Ansible.
• Experience with Linux, Docker, Kubernetes/EKS, networking, security, and CI/CD.
• Experience with observability and monitoring tools
• Proficiency in Python, Go, or similar programming languages, with a strong understanding of software development principles.

Responsibilities

• Design, build, and optimize cloud and data infrastructure to ensure the high availability, reliability, and scalability of systems to meet customer needs, while implementing SRE principles such as monitoring, alerting, error budgets, and fault analysis.
• Collaborate closely with multi‑functional teams, including customers, development, product management, and security teams, to create secure, scalable solutions and enhance operational efficiency through automation.
• Troubleshoot complex technical problems in production environments, perform root cause analyses, and contribute to continuous improvement efforts through postmortem reviews and proactive performance optimization.
• Lead the architectural vision and shape the team’s technical strategy and roadmap, balancing immediate needs with long‑term goals, driving innovation, and influencing the technical direction.
• Serve as a mentor and technical leader, guiding teams and fostering a culture of engineering and operational excellence by sharing your deep knowledge and experience.
• Engage with customers and stakeholders to understand use cases and feedback, translating them into actionable insights and effectively influencing at all levels.
• Apply your strong programming skills to integrate software and systems engineering, building core data platform capabilities and automation to meet enterprise customer needs and roadmap objectives.
• Develop strategic roadmaps, processes, plans, and infrastructure to efficiently deploy new software components at an enterprise scale while enforcing engineering standards.

Skills

SRE

AWS

CI/CD

Observability

Python

Go

Linux

Networking

Docker

Kubernetes/EKS

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Terraform

Ansible

Job description

Cisco Systems, Inc. in Chicago, IL, is seeking an experienced Site Reliability Engineering (SRE) Technical Leader for the Intersight Team to ensure reliability, scalability, and security of cloud platforms across multi‑region deployments.

The ideal candidate has hands‑on SRE or systems administration experience, familiarity with AWS, IaC, and strong programming skills (Python/Go). This role offers leadership responsibilities and opportunities to drive architecture and automation at scale.