SRE: Production Reliability Engineer (Contract)

Tech Mirrors; Pittsburgh (Allegheny County); On-site; USD 110,000 - 150,000; Full time

Job summary

Tech Mirrors in Pittsburgh, PA is seeking a Site Reliability Engineer (SRE) for Production Services on a long-term contract. You will join a team focused on reliability, efficiency, and scalable ops.

You will automate high-volume support, build self-service tools, and define SLOs to guide reliability decisions. Expect work on observability, incident reduction, and automated remediation across production systems.

Qualifications

• Experience with Java Spring Boot applications.
• Expertise using Apache Kafka in production systems.
• Strong DevOps background with CI/CD automation experience.

Responsibilities

• Automate the top 5 high-volume support and request types.
• Build self-service and agent-driven solutions to reduce manual work.
• Harden operational workflows for consistency, auditability, and resilience.
• Implement auto-retry and backoff for recurring failure patterns.
• Define and manage Service Level Objectives (SLOs) for critical services.
• Improve batch reliability through standardized recovery patterns and monitoring.
• Build reliability dashboards tracking incidents, repeat issues, failure rates, and automation coverage.
• Develop and expand runbooks for key production scenarios.

Skills

Java Spring Boot

Apache Kafka

DevOps

CI/CD Automation

Job description

Tech Mirrors in Pittsburgh, PA is seeking a Site Reliability Engineer (SRE) for Production Services on a long-term contract. You will join a team focused on reliability, efficiency, and scalable ops.

You will automate high-volume support, build self-service tools, and define SLOs to guide reliability decisions. Expect work on observability, incident reduction, and automated remediation across production systems.