SRE [Processing Core Team]

platacard; United States; Remote; USD 100,000 - 170,000; Full time

Benefits offered by this job

Relocation support to hubs

Flexible work from offices or remote

Healthcare Coverage

Education Budget

Wellness Budget

Vacation: 20 days

Job summary

platacard is seeking a Site Reliability Engineer to join the Processing Core team. You will help build and operate the core platform powering our credit card products, focusing on reliability, performance, and scalability across deployments.

You will work with Docker, Kubernetes, CI/CD (Jenkins, GitLab), and logging stacks to improve services, write deployment scripts and Helm charts, and participate in incident investigations while communicating across international teams.

Qualifications

• Minimum 3 years of experience in a similar role.
• Understanding multi-component system architecture and practical application (load balancing, fault tolerance).
• Hands-on with Docker, Kubernetes and logging tools (Prometheus, Grafana, ELK).
• Scripting with Python and Bash for automation.
• Experience with CI/CD pipelines using Jenkins and GitLab CI/CD.
• Strong problem-solving, troubleshooting, and communication skills.
• English B1+ for international collaboration.

Responsibilities

• Build and operate reliable, scalable payments processing solutions.
• Monitor and improve service reliability and performance.
• Write deployment scripts, configs, and Helm charts; manage CI/CD jobs.
• Address incidents; investigate root causes and document fixes.
• Collaborate with cross-functional teams across international offices.

Skills

Docker

Kubernetes

Prometheus

Grafana

ELK

Python

Bash

Jenkins

GitLab CI/CD

CI/CD

English (B1+)

Tools

Helm

Job description

We are looking for a SRE to join our Processing Core team.

The Processing Core team is responsible for building and maintaining the core platform that powers our credit card products. We develop solutions for card issuance and management, tariff configuration, transaction processing, and integrations with global payment networks, ensuring the platform remains reliable, scalable, and efficient.

As a SRE, you will contribute to the development and evolution of our core processing platform, working on business-critical systems that support the entire card lifecycle. You'll collaborate with cross-functional teams to build reliable and scalable solutions, improve existing processes, and ensure seamless interactions with global payment networks.

Challenges that await you:

• Managing the reliability and availability of payments processing solutions, ensuring the performance of applications
• Assisting in the design, implementation, and maintenance of payments processing solutions with a focus on reliability and scalability
• Monitoring technological metrics of services and collaborating with DevOps engineers
• Writing and maintaining deployment scripts, configs, helm charts and CI/CD jobs
• Addressing infrastructure issues and resolving product failures
• Participating in incident investigations to identify and eliminate root causes
• Maintaining technical documentation

What makes you a great fit:

• Minimum of 3 years of experience in a similar position
• Understanding of the principles of multi-component system architecture and ability to apply them in practice (load balancing, ensuring fault tolerance, etc.)
• Hands-on experience with containerization technologies such as Docker, Kubernetes and logging tools like Prometheus, Grafana, ELK stack
• Familiarity with scripting languages like Python, Bash for automation tasks
• Expertise in CI/CD pipelines using tools like Jenkins, GitLab CI/CD
• Open mind for problem-solving and good troubleshooting skills
• Good communication and collaboration skills
• B1 or higher English level for effective communication with an international team

Your bonus skills:

• Work experience with vendor solutions
• Experience working with payment or fintech systems
• Exposure to cloud infrastructure (AWS, GCP, etc)
• Background in performance tuning, database reliability

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs - Cyprus, Georgia, Serbia, or Kazakhstan - with assistance for the employee and their family
• Flexible work from one of our offices or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave