Head of Payments & Identity

Greenhouse Software, Inc.; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

20 paid vacation days per year

10 paid sick leave days per year

Public holidays as per company list

Medical insurance

Opportunity to work remotely

Professional education budget

Language learning budget

Wellness budget

Job summary

JustMarkets is seeking a Head of Payments & Identity to build and lead an engineering domain spanning Payments, KYC/Identity, Anti-Fraud and Core Ledger. You will guide the architecture, roadmap and teams of ~30 engineers and leaders, balancing customer acquisition with security, compliance and financial integrity.

You will partner with Product, Finance, Compliance, Risk and Operations to modernise essential systems and ensure reliable, auditable transactions across the full user and money

Qualifications

• Proven experience leading a sizeable engineering organisation or cross-functional teams (≈30+ people).
• Track record building or scaling engineering functions or complex platforms.
• Strong systems thinking linking customer journeys, product flows and architecture.
• Experience leading critical integrations with security, auditability and reliability.
• Ability to align Product, Finance, Compliance, Risk, Operations at senior level.
• Fluent English with strong communication across technical and non-technical stakeholders.
• Ukrainian native speaker.

Responsibilities

• Build and lead the engineering domain across Payments, KYC/Identity, Anti-Fraud and Core Ledger.
• Lead ~30 engineers and leaders; define structure, boundaries and ownership.
• Define domain strategy, architecture and roadmap with Product, Finance, Compliance, Risk and Ops.
• Ensure reliable interaction across user and money lifecycle, including KYC and fraud controls.
• Improve integrations with payment providers and KYC/AML vendors across regions.
• Ensure resilience, observability, security of external integrations and incident response.
• Balance onboarding/payout speed with Anti-Fraud, AML, data protection and traceability.
• Provide data/tools for reconciliation, investigations and reporting.
• Set domain-wide engineering standards for architecture, quality and secure dev.
• Lead modernisation towards central Ledger architecture and reliable systems.
• Define metrics for conversion, reliability, speed, fraud losses and cost.

Skills

Leadership experience

Scalability / growth

Systems thinking

Integrations

Architecture & engineering foundations

Delivery predictability

Cross-functional alignment

Ukrainian language

English communication

Job description

We are looking for a Head of Payments & Identity to build and lead an engineering domain responsible for the complete user and money lifecycle: from customer identification and fraud prevention to deposits, withdrawals and accurate financial accounting in the Core Ledger.

You will transform the current payment capability into a structured organisation across Payments, KYC/Identity, Anti-Fraud and Core Ledger, leading approximately 30 engineers and engineering leaders.

This role requires a strong engineering leader who can build teams and engineering culture, shape architecture and delivery, and balance customer conversion with security, regulatory compliance and financial integrity.

Responsibilities

• Build and scale the engineering domain across Payments, KYC/Identity, Anti-Fraud and Core Ledger
• Lead approximately 30 engineers and engineering leaders, defining the organisational structure, team boundaries, leadership model and areas of ownership
• Define the domain strategy, target architecture and execution roadmap in partnership with Product, Finance, Compliance, Risk and Operations
• Ensure seamless and reliable interaction across the user and money lifecycle: KYC data supports fraud decisions, fraud controls protect payment flows, and payment events create accurate and idempotent records in the Core Ledger
• Improve the speed, quality and predictability of integrations with payment providers, KYC/AML vendors and other external partners, particularly across regions with inconsistent APIs and complex operational requirements
• Ensure the resilience, observability and security of external integrations, including fallback scenarios, incident response and integration quality standards
• Balance onboarding and payment conversion with Anti-Fraud, AML, data protection and transaction traceability requirements
• Provide Finance, Compliance, Risk and Operations with reliable data and tools for reconciliation, investigations, exception handling and reporting
• Establish domain-wide engineering standards covering architecture, quality, secure development, observability and continuous improvement
• Drive the modernisation of business-critical systems and the evolution toward a central and reliable Ledger architecture
• Define and track domain-level metrics covering conversion, reliability, processing speed, fraud losses, reconciliation accuracy, delivery performance and cost efficiency

Requirements

• Proven experience leading a sizeable engineering organisation or multiple cross-functional teams, ideally with approximately 30 or more people, including engineering managers, team leads or other senior technical leaders
• Track record of building or significantly scaling an engineering function, domain or complex platform rather than only maintaining an established structure
• Strong systems thinking and the ability to connect customer journeys, product flows, architecture, operational processes, risk controls and financial outcomes
• Experience leading complex integrations and business-critical systems where correctness, availability, security and auditability are essential
• Strong engineering and architectural foundation, with the ability to challenge technical decisions, guide technical leaders and identify systemic risks
• Experience improving delivery predictability, engineering quality and technical standards across multiple teams
• Ability to align Product, Finance, Compliance, Risk, Operations and external providers, resolving competing priorities at a senior leadership level
• Ukrainian native speaker
• Fluent English and strong communication skills with both technical and non-technical stakeholders

Would be a plus

• Experience in payments, fintech, banking, brokerage, crypto, wallets, marketplaces or another high-volume transactional product
• Experience integrating multiple regional PSPs or financial providers, particularly in markets where integrations are less standardised than Stripe or PayPal
• Experience with KYC/identity, AML, transaction monitoring, payment Anti-Fraud, reconciliation or Ledger systems
• Experience migrating fragmented or legacy accounting components to a central Ledger or another financial source of truth
• Experience building internal tools and workflows for Finance, Compliance, Risk or operational back-office teams

Weoffer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)