SRE Manager: Reliability, Automation & Platform Ops

mtb; Buffalo (NY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

mtb seeks an experienced Site Reliability Engineering (SRE) Manager to lead multiple teams responsible for reliability, performance, and operational excellence across critical applications. You will drive incident response, RCA processes, and continuous improvement of monitoring, automation, and platform health.

The role requires 10+ years in technology with leadership experience, strong SRE fundamentals, and collaboration with cloud, security, and product stakeholders.

Qualifications

• 10+ years in technology roles with reliability responsibilities.
• Proven leadership of SRE or production teams.
• Strong knowledge of SRE principles, SLIs/SLOs, incident response.

Responsibilities

• Define and execute SRE strategies to improve reliability and performance.
• Lead incident response, RCA, and post-mortem actions.
• Drive observability standards, dashboards, and metrics.
• Promote IaC, CI/CD, automation, and self-service platforms.
• Collaborate with cloud and platform teams on reliability initiatives.

Skills

SRE leadership

Observability

Automation

Incident management

Cloud platforms

Tools

IaC

CI/CD

Azure

Containers

Job description

mtb seeks an experienced Site Reliability Engineering (SRE) Manager to lead multiple teams responsible for reliability, performance, and operational excellence across critical applications. You will drive incident response, RCA processes, and continuous improvement of monitoring, automation, and platform health.

The role requires 10+ years in technology with leadership experience, strong SRE fundamentals, and collaboration with cloud, security, and product stakeholders.