SRE Intern: Build Reliable Connectivity & Tech

Optimum Communications Inc.; Bethpage (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Optimum Communications Inc. is launching a full-time co-op/intern opportunity for Jan 2027 – Jul 2027 in Bethpage, NY. The role offers a 40-hour work week with a focus on real projects that impact customers and business outcomes, guided by mentors across connectivity and technology domains.

You will work on network optimization, feature testing, and system monitoring while collaborating with vendor teams. The position emphasizes learning, collaboration, and hands-on experience in a fast-paced

Qualifications

• Knowledge of Voice Network Architecture, platforms (SBC, AGC, CRE, STP, SIP GW, IMS) and related tech.
• Basic SQL query knowledge; GUI-based systems; Office package; Linux/Unix basics; advanced Excel.
• Strong written and verbal communication skills; results and customer orientation.
• Ability to learn quickly and prioritize effectively.

Responsibilities

• Engage with vendor personnel to solve issues and implement features.
• Detect and analyze inconsistencies affecting customers to resolve them.
• Monitor network KPIs and investigate deviations; take corrective actions.
• Test and implement new features/releases to improve customer experience.
• Perform device and software certification; participate in cross trainings.
• Create and analyze KPI reports; validate system alarms with vendor support.
• Identify optimization opportunities to improve customer experience.
• Conduct backups/restores; support outages with vendor.

Skills

Voice network architecture

SQL queries

Linux/Unix basics

Analytical skills

Written and oral communication

Learning ability

Job description

Optimum Communications Inc. is launching a full-time co-op/intern opportunity for Jan 2027 – Jul 2027 in Bethpage, NY. The role offers a 40-hour work week with a focus on real projects that impact customers and business outcomes, guided by mentors across connectivity and technology domains.

You will work on network optimization, feature testing, and system monitoring while collaborating with vendor teams. The position emphasizes learning, collaboration, and hands-on experience in a fast-paced