Intern - Product Management Video CPE

Optimum Communications Inc.; Bethpage (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Optimum Communications Inc. in Bethpage, NY is hosting a full-time Product Management Intern from January 2027 through July 2027. You will draft PRDs, write user stories, and perform data analysis to guide video CPE deployments and feature improvements.

You’ll collaborate with engineering, design, marketing, and customer care to ensure timely delivery and value realization. The role offers hands-on exposure to product development in a fast-moving broadband industry and requires strong

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program (MBA preferred) in Business, Computer Science, Engineering, Data Science, or related fields.
• Strong written and verbal communication skills, with the ability to create structured, clear documentation and user stories.
• Analytical thinker comfortable with data analysis, using tools such as Excel, Google Sheets, or similar platforms.
• Basic understanding of product management principles and the agile development process.
• Familiarity with AI Tools and AI First mindset

Responsibilities

• Draft and refine detailed product requirements documents (PRDs) and user stories for new and existing video CPE services and features.
• Perform data analysis to evaluate performance, identify trends and support go-to-market decisions.
• Work cross-functionally with engineering, design, marketing, and customer care teams to ensure product initiatives are aligned and delivered on time.
• Participate in agile product development processes, including sprint planning, daily stand-ups, and backlog grooming.
• Assist in competitive research and benchmarking of internet offerings across the broadband industry.
• Help track and report on key performance indicators (KPIs) and user engagement metrics to inform future product enhancements.

Skills

Data analysis

Analytical thinking

Documentation

AI tools familiarity

Cross-functional collaboration

Education

Bachelor's or Master's degree

MBA preferred

Tools

Jira

Confluence

Excel

Google Sheets

Tableau

SQL

Job description

Program Details

• Full-time co-op/intern opportunity (Jan 2027 - Jul 2027)
• 40-hour work week
• 30-minute unpaid lunch period each workday

We are seeking a highly motivated Product Management Intern to join our Product team within the B2C organization. This intern will work closely with product managers to help shape the future of video products and services. The role focuses on writing clear and actionable product requirements and user stories, along with conducting data analysis to support new video CPE deployments, deprecations, features, improvements, and performance monitoring. This is a hands-on internship that offers valuable exposure to real world product development in a rapidly evolving, high-impact industry.

Responsibilities

• Draft and refine detailed product requirements documents (PRDs) and user stories for new and existing video CPE services and features.
• Perform data analysis to evaluate performance, identify trends and support go-to-market decisions.
• Work cross-functionally with engineering, design, marketing, and customer care teams to ensure product initiatives are aligned and delivered on time.
• Participate in agile product development processes, including sprint planning, daily stand-ups, and backlog grooming.
• Assist in competitive research and benchmarking of internet offerings across the broadband industry.
• Help track and report on key performance indicators (KPIs) and user engagement metrics to inform future product enhancements.

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program (MBA preferred) in Business, Computer Science, Engineering, Data Science, or related fields.
• Strong written and verbal communication skills, with the ability to create structured, clear documentation and user stories.
• Analytical thinker comfortable with data analysis, using tools such as Excel, Google Sheets, or similar platforms.
• Basic understanding of product management principles and the agile development process.
• Familiarity with AI Tools and AI First mindset

Preferred Qualifications

• Prior internship or experience in product management, data analytics, consumer technology, or telecommunications.
• Exposure to SQL, Tableau, Excel or other analytics and data visualization tools.
• Familiarity with tools including Jira and Confluence
• Understanding of cable industry and video services and products
• Demonstrated ability to work collaboratively in fast-paced environments and take initiative on projects.

About our culture

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

Additional Information

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $25.00 / hour. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.

The Company will not provide current or future sponsorship for this role.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity.

At Optimum, co-op/intern students work on real projects with real business impact. Participants gain hands-on experience, collaborate with industry professionals, and contribute to initiatives that help shape the future of connectivity, technology, and customer experiences. Students may work on meaningful projects, gain exposure to industry-leading technologies, partner with mentors, develop professional skills, and build networks across the organization.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!