SRE in data platforms

Emerging Travel Group; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

MyTime Day Off

Travel discounts

Language classes

Training programs

Flexible work formats

Conference stipends

Job summary

Emerging Travel Group ищет опытного инженера DevOps/SRE для обеспечения отказоустойчивости и мониторинга глобальных инфраструктур. Ваша работа будет охватывать сбор метрик, настройку Alertmanager и создание качественных дашбордов.

Требуется знание Prometheus, Grafana и Kubernetes; приветствуются навыки Python/Go/JS. Гибридная/удаленная работа, развитие профессиональных навыков и участие в внешнем обучении.»

Qualifications

• Опыт 3 года в DevOps/SRE и 5+ лет в IT.
• Опыт как SRE или инженера по мониторингу с фокусом на надежности инфраструктуры.
• Глубокие знания Prometheus, Grafana и Alertmanager; умение писать сложные PromQL-запросы.
• Понимание SLI/SLO/SLA, error budgets и сбора DORA-метрик.
• Опыт контейнеризации (Kubernetes) и работы с базами данных; разбор распределенных систем (Hadoop, Trino).
• Понимание передачи абстрактного поведения систем в метрики; знание Python/Go/JS приветствуется.

Responsibilities

• Разработка сквозного мониторинга для инфраструктурных стеков (Trino, Kubernetes, БД, Hadoop).
• Реализация автоматического сбора DORA-метрик и создание дашбордов доступности сервиса.
• Аудит существующих метрик и устранение пробелов в мониторинге Kubernetes, БД и распределенного хранения.
• Оптимизация правил Alertmanager для предотвращения инцидентов до их обнаружения пользователями.
• Стать единственным экспертом по мониторингу, освобождая лидеров команд от настройки дашбордов и алертинга.

Skills

Prometheus

Grafana

Alertmanager

DORA metrics

SLI/SLO/SLA

Kubernetes

Trino

Hadoop

Apache Ozone

Tools

Kubernetes

Trino

Hadoop

Apache Ozone

Job description

Описание: Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Задачи

• Develop end-to-end monitoring for all infrastructure stacks, including Trino, Kubernetes, databases, and Big Data (Apache Ozone and Hadoop).
• Implement automatic collection of DORA metrics and create high-level health dashboards to visualize service uptime.
• Audit current metrics and address gaps in infrastructure monitoring, particularly in K8s, databases, and distributed storage systems.
• Optimize and update Alertmanager rules to intercept incidents and anomalies before they impact users or are manually detected.
• Serve as a single point of expertise in monitoring to free team leads from routine dashboard configuration and alerting support tasks.

Требования

• Experience from 3 years as Devops/SRE and from 5 years in IT.
• Experience as an SRE or monitoring engineer with an emphasis on infrastructure reliability rather than product feature development.
• Deep knowledge of Prometheus, Grafana, and Alertmanager, including writing complex PromQL queries and addressing alert fatigue.
• Practical understanding of SLI/SLO/SLA concepts, error budgets, and the methodology for collecting DORA metrics.
• Experience with containerization (Kubernetes) and databases, as well as the ability to quickly grasp metrics of distributed systems (Hadoop, Trino).
• Ability to translate abstract system behaviors and logs into clear, structured, and actionable metrics.
• Будет плюсом: Knowledge of Python, Go/JS as a plus

Условия

• We offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward.
• Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model.
• We are an ambitious and supportive team who love what they do, appreciate each other, and grow together.
• The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee.
• We also provide partial compensation for employees participating in external training and conferences.
• In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world.
• And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services.
• We provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.