SRE-Driven Production Support Engineer (Hybrid, UT)

Russell Tobin; South Jordan (UT); Hybrid; USD 69,000 - 72,000; Full time

Job summary

Russell Tobin is seeking a Production Support Analyst / SRE in South Jordan, UT for a hybrid, contract role. You will balance hands-on production support with reliability engineering, focus on live incidents, and drive automation to improve system stability.

Requirements include Linux/Unix and Sybase/Postgres debugging, Python scripting, ITIL/ServiceNow familiarity, and strong English communication. On-call coverage and collaboration with trading applications teams are essential.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience in Linux/Unix production support.
• Strong scripting in Python.
• Familiarity with ITIL and ServiceNow.
• Ability to read JavaScript.
• Excellent written and spoken English.

Responsibilities

• Monitor systems and respond to incidents promptly.
• Manage incident lifecycle and communicate with teams.
• Lead root cause investigations and implement fixes.
• Coordinate coverage across NA, APAC and EMEA markets.
• Collaborate with development teams to improve stability.

Skills

Linux/Unix

Python scripting

Sybase

PostgreSQL

ITIL

ServiceNow

English proficiency

JavaScript reading

Proactive mindset

Strong communication

Education

Bachelor's degree in Computer Science or related field

Tools

Splunk

Grafana

Job description

Russell Tobin is seeking a Production Support Analyst / SRE in South Jordan, UT for a hybrid, contract role. You will balance hands-on production support with reliability engineering, focus on live incidents, and drive automation to improve system stability.

Requirements include Linux/Unix and Sybase/Postgres debugging, Python scripting, ITIL/ServiceNow familiarity, and strong English communication. On-call coverage and collaboration with trading applications teams are essential.