SRE AIOps Engineer - AI-Driven Incident Automation

Nybble Group

Northern (KY)

Hybrid

USD 120,000 - 180,000

Full time

10 days ago
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Benefits offered by this job

2 weeks PTO
Birthday off
Sick leave
Study leave
Discounts platform
Connectivity expenses

Job summary

Nybble Group is seeking an SRE AIOps Engineer to join our team in Kentucky. You will build AI-powered automation to streamline Site Reliability workflows, blending software development with operations across CMS and cloud environments.

You will design AI/ML solutions for incident triage, develop Python services, manage IaC with Terraform/CloudFormation, and monitor health with Splunk, New Relic, and AppDynamics. Strong communication across time zones is essential.

Qualifications

  • 4–8 years in SRE/DevOps with a focus on automation.
  • 3–6 years supporting CMS platforms with hands-on AEM experience preferred.
  • Strong Python development: services, CLIs, integrations and tests.
  • Experience with AI/ML/LLM tools and integrating AI into operations.
  • Experience with AI/LLM APIs and AI agents.
  • Proficiency with AWS, Azure, or GCP.
  • Infrastructure as Code using Terraform, CloudFormation, or CDK.
  • Advanced monitoring/observability with AppDynamics, Splunk, New Relic.
  • Understanding of AEM Sites, DAM/Assets, authoring/publishing flows.

Responsibilities

  • Design AI/ML and LLM-based solutions to automate incident triage and remediation.
  • Develop Python-based services, CLIs, and scripts to automate SRE tasks.
  • Manage IaC for tooling using Terraform and CloudFormation.
  • Collaborate with SCOUT AI Tools and Atlassian ROVO for AI-driven ops.
  • Measure KPIs like MTTR/MTTD and reduce alert noise.
  • Serve as L2 contact for AEM Sites, AEM Assets, Adobe Target and integrations.
  • Validate tickets and perform incident analysis with log extracts.
  • Maintain runbooks, SOPs and knowledge articles; improve alerts/dashboards.

Skills

SRE
DevOps
Python
AI/ML
Cloud
IaC
Monitoring
AEM

Tools

Splunk
New Relic
AppDynamics
Terraform
CloudFormation
CDK
AEM Console

Job description

Nybble Group is seeking an SRE AIOps Engineer to join our team in Kentucky. You will build AI-powered automation to streamline Site Reliability workflows, blending software development with operations across CMS and cloud environments.

You will design AI/ML solutions for incident triage, develop Python services, manage IaC with Terraform/CloudFormation, and monitor health with Splunk, New Relic, and AppDynamics. Strong communication across time zones is essential.

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