SRE: AI-Driven Platform Reliability & Automation

TikTok USDS Joint Venture; Seattle (WA); On-site; USD 130,000 - 246,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Parental Leave

Disability Insurance

Life Insurance

Wellbeing Benefits

Paid Holidays

Paid Sick Days

Paid Personal Time

Job summary

TikTok USDS Joint Venture LLC is seeking an engineer to manage data services and real-time/batch pipelines, ensuring reliability and performance at scale. You will design AI-enabled automation to streamline incident response and monitoring, while enhancing operational efficiency.

The role requires Unix/Linux expertise, distributed systems knowledge, and hands-on experience with monitoring tools. This position includes 24/7 on-call duties with rotating shifts to support global users.

Qualifications

• Bachelor or above degree in computer science or a related technical discipline.
• At least 1 year of industrial experience.
• Experience integrating AI/LLM APIs into internal workflows or infrastructure tooling.
• Demonstrated independent thinking capabilities and troubleshooting skills.
• Familiar with Unix/Linux system internals, networking, and distributed systems.
• Expertise in monitoring tools (Prometheus, Grafana, DataDog) and fundamental observability approaches.

Responsibilities

• Manage day-to-day operations of data service and real-time/batch data pipelines, including SLA/SLO/SLI management, deployment, performance tuning, and troubleshooting.
• Design and deploy AI agents and LLM-powered automation to streamline incident response and proactive monitoring.
• Create tools to improve system administration and operational efficiency using AI-assisted development tools.
• Oversee the full lifecycle of services from inception, design, development, capacity planning, to deployment and refinement.
• Support incident response and post-mortems with a focus on sustainability and reliability.
• Work as part of a 24/7 team with rotating shifts, including holidays.

Skills

Data pipelines

AI/LLM integration

Monitoring & observability

Unix/Linux knowledge

Distributed systems

Education

Bachelor or above in CS/related field

Tools

MySQL

Redis

Nginx

Kafka

Kubernetes

Docker

Hadoop/Spark/Flink/Hive/OLAP/ClickHouse

Job description

TikTok USDS Joint Venture LLC is seeking an engineer to manage data services and real-time/batch pipelines, ensuring reliability and performance at scale. You will design AI-enabled automation to streamline incident response and monitoring, while enhancing operational efficiency.

The role requires Unix/Linux expertise, distributed systems knowledge, and hands-on experience with monitoring tools. This position includes 24/7 on-call duties with rotating shifts to support global users.