Sr. Warehouse Coordinator

US Foods, Inc.; La Mirada (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

US Foods, Inc. in La Mirada, CA is seeking a Sr Coordinator, Warehouse to support inbound, outbound and general warehouse operations, ensuring timely delivery and efficient freight scheduling.

The role focuses on improving warehouse efficiency and optimizing freight processes. You'll prepare and process routine documents, communicate with customers and vendors, track performance metrics, train junior staff, and assist with daily operations on site.

Qualifications

• Excellent communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills in Word, Excel, Access, and Outlook.

Responsibilities

• Inbound/outbound warehouse duties and related documentation.
• Prepare and process routine forms, reports, and documents.
• Communicate with internal/external customers to support staff needs.
• Track metrics such as shorts, mispicks, and service level.
• Assist with training junior clerical teammates.
• Coordinate inbound freight appointments and outbound shipping paperwork.

Skills

Communication skills

Verbal and written communication

Telephone customer service

Math and analytical thinking

Organizational skills

Teamwork

Microsoft Office (Word, Excel, Outlook

Education

High school diploma or GED/equivalent

Tools

Excel

Access

Outlook

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSEThe Sr Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. The Sr Coordinator, Warehouse will also work to improve upon current warehouse efficiencies and optimizing freight processes.Schedule: 9am - 5:30pmESSENTIAL DUTIES AND RESPONSIBILITIESDuties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.General warehouse:Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures. Escalate to the warehouse team when operations are out of compliance.Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time. Highlight results to managers and support efforts to increase metrics.Support in training and developing junior clerical teammates.Other duties as assigned by manager.Inbound:Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to optimize inbound warehouse functioning and assess how inbound freight functioning can be improved. Prepare and update Delivery Appointment sheet daily for receiving department. Optimize schedule over time to maximize warehouse efficiency.Manage inbound freight processes by performing inbound driver check-in and check-out and resolving or escalating any issues that arise.Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers.Prepare purchase orders for receiving and confirm purchase orders.Outbound:Support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products. Support efforts to minimize errors and returns with the warehouse team.Interact with warehouse personnel to solve selecting and shipping issues. Escalate issues to the warehouse team and work with them to prevent issues.Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night. Update the master storage report.SUPERVISION:N/ARELATIONSHIPSInternal: Operations manager, purchasing departmentExternal: Carriers, vendorsWORK ENVIRONMENTThe work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.MINIMUM QUALIFICATIONSRelated Experience/Requirements:Minimum of three years of experience in warehouse and delivery procedures required.Knowledge/Skills/Abilities:Excellent communication both verbally and in writing.Excellent telephone and customer service ability.Strong math, analytical, and organizational skills with high attention to detail.Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.Problem solving and critical thinking abilities to solve problems of intermediate scope.Strong teamwork skills with the ability to support others in the department and division.EducationHigh school diploma or GED/equivalent required.PREFERRED QUALIFICATIONSCertifications/TrainingPreferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock, equipment inventories, and warranties.PHYSICAL QUALIFICATIONSMust be able to perform the following physical activities for described length of time:OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO:FREQUENCY:STAND OCCASIONALLYWALK OCCASIONALLYDRIVE VEHICLE N/ASIT CONTINUOUSLYLIFT1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/APUSH/PULL*1 OCCASIONALLYCLIMB/BALANCE*2 OCCASIONALLYSTOOP/SQUAT OCCASIONALLYKNEEL OCCASIONALLYBEND OCCASIONALLYREACH ABOVE SHOULDER FREQUENTLYTWIST OCCASIONALLYGRASP OBJECTS*3 FREQUENTLYMANIPULATE OBJECTS*4 OCCASIONALLYMANUAL DEXTERITY*5 OCCASIONALLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$23 - $35***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***