Sr. UX Researcher

TEKsystems; United States; Híbrido; USD 76 000 - 96 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA benefits

Time Off/Leave

Resumo da oferta

TEKsystems is seeking a Senior UX Researcher to shape AI-powered experiences for professionals. You will partner with Product, Design, Engineering, and Business teams to uncover user needs, evaluate experiences, and drive product strategy across AI-enabled solutions.

You will conduct mixed-methods research, translate insights into actionable recommendations, and mentor a growing research team in a hybrid Raleigh, NC environment. This is a contract-to-hire opportunity with competitive hourly pay.

Qualificações

• 5+ years of UX Research experience, or equivalent depth of experience.
• Evidence of end-to-end research ownership and impact.
• Strong synthesis, communication, and presentation skills.

Responsabilidades

• Own research from intake to impact in collaboration with cross-functional partners.
• Design and execute end-to-end studies including surveys, interviews, usability tests, and concept testing.
• Synthesize qualitative and quantitative findings to influence product strategy and roadmaps.
• Mentor researchers and contribute to research operations.

Conhecimentos

UX Research

User Research

Qualitative Research

Quantitative Research

Research & Development

Usability Research

User Experience Research

Artificial Intelligence

Qualtrics

Generative Research

Evaluative Research

Discovery Research

Human-Computer Interaction (HCI)

Human Factors

Ferramentas

Qualtrics

Descrição da oferta de emprego

Description

We are seeking a Senior UX Researcher to help shape the future of AI-powered technology solutions. This role will focus on innovative AI-driven products that help professionals conduct research, create content, analyze information, and complete complex workflows more efficiently and confidently.

As a Senior UX Researcher, you will generate insights that guide product strategy, experience design, and innovation across AI-powered products. You will partner closely with Product, Design, Engineering, and Business stakeholders to uncover customer needs, evaluate experiences, and identify opportunities that improve user outcomes.

You'll join a growing research team and have the opportunity to make a meaningful impact, gain visibility across the organization, and take significant ownership of your work. This is an ideal opportunity for a researcher who thrives in a collaborative environment while independently driving initiatives from start to finish.

What You’ll Do

Own Research from Intake to Impact

• Partner with stakeholders to identify research needs and define key business questions.
• Translate stakeholder goals into actionable research plans.
• Design and execute end-to-end research studies independently.
• Manage all phases of research, from planning through presentation and recommendations.

Conduct Mixed-Methods Research

• Write, launch, and analyze surveys using tools such as Qualtrics.
• Conduct one-on-one interviews with customers and end users.
• Lead focus groups, usability studies, concept testing, and exploratory research initiatives.
• Integrate qualitative and quantitative findings to develop a comprehensive understanding of user needs.

Drive Product Strategy Through Insights

• Identify emerging trends, behaviors, workflows, and unmet needs.
• Synthesize complex and ambiguous information into meaningful narratives.
• Deliver actionable recommendations that influence product roadmaps and experience design decisions.
• Help teams understand factors that drive adoption, trust, and usability of emerging technologies.

Research AI-Powered Experiences

• Support core research initiatives related to AI-enabled products and solutions.
• Evaluate how users interact with generative AI and AI-assisted workflows.
• Help shape experiences that improve productivity, confidence, and quality of work.
• Generate insights that inform future product capabilities and workflow innovations.

Contribute to Research Excellence

• Learn and apply established research standards and best practices.
• Participate in peer reviews and collaborative critique sessions.
• Share emerging methodologies, tools, and innovative approaches.
• Mentor less experienced researchers and contribute to team development when appropriate.

Required Skills

• UX Research
• User Research
• Qualitative Research
• Quantitative Research
• Research & Development
• Usability Research
• User Experience Research
• Artificial Intelligence
• Qualtrics
• Generative Research
• Evaluative Research
• Discovery Research
• Human-Computer Interaction (HCI)
• Human Factors

Required Qualifications

• 5+ years of UX Research experience (or equivalent depth of experience)
• Demonstrated ownership of end-to-end research initiatives
• Strong qualitative and quantitative research capabilities
• Portfolio showcasing research process, methodological rigor, and business impact
• Excellent communication, synthesis, and presentation skills
• Ability to work independently in fast-paced product environments
• Proven success collaborating with cross-functional teams

Preferred Qualifications

• Background in Sociology, Psychology, Anthropology, Human-Computer Interaction (HCI), Human Factors, or related social science disciplines
• Experience researching professional, regulated, or highly specialized user groups
• Experience supporting AI, machine learning, or data-driven product experiences
• Experience mentoring researchers or contributing to research operations

Job Type & Location

This is a Contract to Hire position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $55.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Raleigh, NC.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a hybrid position in Raleigh,NC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.