Sr. UX Designer - Marketing

Esri; Redlands (CA); On-site; USD 97,000 - 167,000; Full time

Job summary

Join a forward-thinking company that empowers you to shape user-centered design on a global scale. In this role, you'll lead ambitious design initiatives, collaborating with diverse teams to transform complex problems into intuitive solutions. You'll utilize your expertise in user experience and interaction design to create impactful digital experiences that resonate with millions. This innovative firm values diversity and inclusion, fostering a culture where your unique perspectives contribute to meaningful change through cutting-edge GIS technology. If you're passionate about design and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Profit-Sharing Programs

Paid Vacation

Paid Holidays

Professional Growth Opportunities

Qualifications

• 5+ years in UX, research, and interaction design, especially in B2B tech.
• Expertise in web analytics and design tools like AEM and Figma.

Responsibilities

• Collaborate to gather scope and requirements for design projects.
• Deliver evidence-driven analysis using AEM analytics dashboards.

Skills

User Experience Design

Interaction Design

Communication Skills

Mixed-Method Research

Data Visualization

Education

Bachelor's in Human-Computer Interaction

Master's in Human-Computer Interaction

Tools

Adobe Experience Manager (AEM)

Figma

Adobe Creative Cloud

Airtable

Mouseflow

Job description

We help people discover the world's most powerful mapping software. Using actionable insights to solve complex problems, you'll deliver scalable UX design system thinking across Esri.com. You’ll play a central role in leading our ambitious design plans. With our website being viewed by tens of millions globally, come and help create, inspire, and influence user-centered design at Esri and beyond.

Responsibilities

• Collaborate with teammates, web strategists, project managers, researchers, and business stakeholders to proactively gather scope and requirements
• Communicate and present complex information, analysis, and insights across teams, decision makers, and executives using clear presentation techniques, smart spreadsheets, and data visualizations
• Distill complex problems into refined solutions by organizing content, structure, and information architecture into user flows, wireframes, and interaction design
• Apply best practices of diagramming, customer journey mapping, and service design techniques to unify experiences across multiple digital platforms
• Deliver evidence-driven analysis using Adobe Experience Manager (AEM) analytics dashboards, combined with mixed-method research to validate areas of improvement
• Help establish and monitor design metrics demonstrating the value of design to clearly articulate UX’s contribution to the company’s success
• Coach and mentor associate designers to grow and deliver their craft to meet the expectations of a modern design group

Requirements

• 5+ years of experience specializing in user experience, research, and interaction design, preferably with a focus on business-to-business (B2B) technology company
• Experience leading high-impact design programs including in-depth knowledge of mixed-method research
• Expert knowledge of web analytics tools and design tools. (Figma, Airtable, Adobe Creative Cloud, Mouseflow)
• Outstanding written and verbal communication and presentation skills, with the ability to make complex ideas understandable
• Knowledge of how to work with CRO and SEO specialists to improve user experience and drive increased performance
• Bachelor's in human-computer interaction, user experience, interaction design, applied social science, or a related field

Recommended Qualifications

• Master's in human-computer interaction, user experience, interaction design, applied social science, or a related field
• AEM and Adobe Analytics experience
• Experience with Geographic Information System (GIS) technology is a plus, but a willingness to learn is just as valuable

PORTFOLIO SUBMISSION

Please include a link to your online portfolio or PDF samples of recent work. Samples must show how you use data to solve problems on real-world projects. They must also show how you can create insights based on data and design solutions using a mix of low- and high-quality outputs.

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $97,344 - $166,608 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

Equal Opportunity Employer

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.