Sr. UX Designer

TEK Systems; Raleigh (NC); Hybrid; USD 69,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k) retirement plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

PTO

Job summary

TEKsystems in Raleigh, NC is seeking a Senior UX Designer I to shape experiences for internal sales and customer success platforms. The role focuses on simplifying complex workflows, turning data into intuitive interfaces, and collaborating with cross-functional teams.

You will design for an AI-powered sales assistant and a Customer Success Engagement Platform, contributing to prototypes, design systems, and scalable UX patterns in a hybrid work setting.

Qualifications

• Proven experience designing enterprise software, SaaS platforms, or internal productivity apps.
• Strong portfolio showing complex workflows and data-rich interfaces.
• Experience with AI-driven products, chat interfaces, or intelligent recommendations.

Responsibilities

• Lead UX design from concept to production for internal sales and customer success tools.
• Create wireframes, prototypes, user flows, and high-fidelity designs.
• Collaborate with Product, Engineering, Data, and Research teams throughout development.
• Translate business requirements and data into intuitive experiences.
• Participate in design workshops, sprints, and reviews; validate concepts with users.
• Present recommendations to stakeholders and leadership; advocate for UX best practices.
• Support ongoing product evolution through iteration and pilots.

Skills

User Experience

UX Design

Product Design

AI-driven products

Prototyping

Design Systems

UX Research

Visual Design

Interaction Design

AI-assisted design workflows

Tools

Figma

Job description

Description

*CANNOT WORK C2C*

*MUST BE IN RALEIGH,NC*

We are seeking a Senior UX Designer I to support a growing portfolio of internally facing sales and customer success products within an innovation-focused organization. This role will focus on designing experiences that improve how commercial teams manage customer relationships, support renewals, and drive revenue.

The designer will be dedicated to a suite of strategic internal platforms, including:

• An AI-powered sales assistant that enables account teams to quickly access customer data, renewal information, pricing insights, account history, customer profiles, and account health metrics through a conversational interface and integrated user experience.
• A Customer Success Engagement Platform designed to help Customer Success Managers have more meaningful and proactive conversations with customers throughout the customer lifecycle. The solution is continuing to expand across additional markets and user groups.

Key Responsibilities

• Lead UX design efforts from concept through production for internal sales and customer success products.
• Create wireframes, prototypes, user flows, interaction models, and high-fidelity designs.
• Partner closely with Product, Engineering, Data, and Research teams throughout the development lifecycle.
• Translate complex business requirements and data into intuitive user experiences.
• Facilitate and participate in collaborative product workshops, sprint sessions, and design reviews.
• Validate concepts through user feedback and research activities.
• Present design recommendations and rationale to stakeholders and leadership.
• Advocate for UX best practices while balancing business needs, technical constraints, and user goals.
• Support ongoing product evolution through continuous iteration and pilot programs.

Skills

• User Experience (UX)
• UX Design
• Product Design
• Artificial Intelligence / AI-driven products
• Prototyping
• Design Systems
• UX Research
• Visual Design
• Figma
• Interaction Design
• AI-assisted design workflows

Top Skills

• User Experience
• UX Design
• Product Design
• AI-driven product design
• Prototyping
• Design Systems

Additional Skills & Qualifications

• Proven experience designing enterprise software, SaaS platforms, or internal productivity applications.
• Strong portfolio demonstrating complex workflow design and data-rich user experiences.
• Experience supporting AI-driven products, chat-based interfaces, or intelligent recommendation systems.
• Ability to operate independently with minimal oversight.
• Strong stakeholder management and communication skills.
• Experience collaborating with UX Researchers and applying research findings to design decisions.
• Familiarity with design systems and scalable design frameworks.
• Experience in sales operations, CRM, customer success, revenue operations, or commercial technology environments is highly preferred.
• Exposure to cloud-based design platforms, AI-assisted design tools, or AI-supported design workflows is a plus.

Job Type & Location

This is a Contract to Hire position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $50.00 - $65.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Raleigh,NC.

Application Deadline

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.