Sr UX Designer

W. W. Grainger; Lake Forest (IL); Remote; USD 93,000 - 157,000; Full time

Job summary

An established industry player is seeking a Senior User Experience Designer to enhance their enterprise applications. This role focuses on creating intuitive user experiences for internal tools, collaborating closely with product managers, engineers, and other designers. With a commitment to innovation and exceptional customer service, the company values creativity and initiative. This position allows for remote work flexibility while requiring some travel for team meetings and user observations. Join a forward-thinking team dedicated to shaping the future of user experience in a dynamic work environment.

Benefits

Medical, dental, vision, and life insurance

Paid time off (PTO) days

401(k) Retirement Savings Plan contribution

Employee discounts

Tuition reimbursement

Maternity support programs

Free access to financial counseling

Qualifications

• 3+ years of UX experience with agile product teams.
• Deep understanding of design and usability best practices.

Responsibilities

• Design user experiences for internal tools and applications.
• Collaborate with teams to align design patterns and priorities.
• Conduct user research and testing to inform design decisions.

Skills

User Experience Design

Human Centered Design

Agile Methodologies

Wireframing Tools

Usability Best Practices

Research Skills

Communication Skills

Facilitation Skills

Education

Degree in Human Centered Design or related field

Tools

Wireframing Tools

Job description

Location: LAKE FOREST, IL, US, 60045-5202 Remote, IL, US, N/A CHICAGO, IL, US, 60654-4203

Work Location Type: Remote

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation: The anticipated base pay compensation range for this position is $93,800 to $156,400.

Rewards and Benefits:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:
At Grainger, we are building systems to extend our market leadership for another 90 years. We are looking for a Senior User Experience Designer to design experiences for Grainger's enterprise applications and systems so that Grainger continues to be the destination for "the ones that get it done." The Senior User Experience Designer uses both interaction design and research skills to design Grainger’s internal tools – a suite of custom enterprise tools that allow our employees to drive exceptional customer experiences.
This role reports to the Director, UX Design for internal tools and can be based in Lake Forest, IL on a hybrid basis. Full-time remote candidates will also be considered. Some travel will be required for team meetings at our corporate offices, field observations, and meetings with users.

You Will:
• Work with Product Managers, Engineers and User Interface Designers to design user experiences for Grainger’s internal customers.
• Collaborate with other UX and UI Designers to align patterns and priorities.
• Create early-stage concepts to facilitate discussion, feedback, and alignment.
• Facilitate discussions with users and stakeholders to define experience needs.
• Translate business requirements and user needs into tangible interaction designs through detailed user flows and annotated wireframes.
• Understand technical and business constraints and scale designs for iterative release, ensuring user needs are met in each iteration.
• Evaluate current experiences and provide recommendations for improvement.
• Communicate design decisions, rationale, and direction when presenting work.
• Develop detailed documentation for design standards.
• Plan and conduct user research, user testing and secondary research.

You Have:
• Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI) or related field.
• 3+ years of UX experience working with an agile product team; corporate B2B experience preferred.
• A deep understanding of design, usability, and research best practices.
• Experience designing for complex business processes.
• Experience contributing to a pattern library or design system.
• Proficiency in common wireframing tools.
• Strong written, verbal, and presentation skills.
• Strong facilitation skills.
• Initiative to proactively plan and execute work.
• The ability to make thoughtful decisions when faced with ambiguity.
• Work samples that show how you broke down complexity, empathized with the user, and balanced user needs, business needs, and technical considerations.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.