Sr User Experience Design Analyst

Experis (Austria); Durham (NC); Remote; USD 69,000 - 76,000; Full time

Job summary

Experis is seeking a Sr. User Experience Analyst to drive usability standards across web sites and applications for an insurance project. You will lead usability reviews, coordinate with external vendors, and ensure user-centric design aligns with business goals.

This remote role requires 5+ years in UX, strong leadership skills, and the ability to evangelize user experience principles to directors and executives.

Qualifications

• Bachelor's degree in related field or higher required.
• 5+ years of experience in UX or related field.
• In lieu of degree, 7+ years of experience.

Responsibilities

• Define and guide usability standards for web sites and applications.
• Lead usability reviews and liaise with third-party vendors.
• Plan and conduct user research including tests and field studies.
• Present UX recommendations to Directors and VP level.
• Oversee multiple large-scale UX projects and teams.

Skills

User experience design

UX research

Leadership

Mentoring

Communication

Stakeholder management

Education

Bachelor's degree

Advanced degree

Job description

• Provide guidance and help set the user experience and usability standards of web sites and online applications.
• Act as a lead resource for the team; provide assistance on work issues, processes or procedures.
• Review and provide feedback on information architecture, wireframes, test plans and other deliverables to ensure they align with standards and meet the business goals and objectives.
• Assist management with employee development initiatives, including coaching, performance feedback and training.
• Acts as the key liaison with 3rd party development vendors to provide usability feedback on their delivery of web sites and that will function or be connected to the client environment.
• Facilitate creative discussions and review meetings and ensure team collaboration on projects.
• Develop and implement usability standards and best practices that align with our corporate standards and usability best practices.
• Represent the voice of the user.
• Evangelize the importance of usability and drive user-experience design principles within the organization, and effectively present recommendations at the Director and VP level.
• Lead the user experience design on multiple large-scale projects or complex applications
• Lead staff in the planning and coordination of user research.
• Oversee and conduct user research as required.
• Proactively identify and communicate issues and opportunities
• Conduct site visits, contextual inquiries, lab-based and remote usability tests, surveys and/or other research to identify, understand and prioritize user needs and workflows; and prioritize and promote design recommendations based on research findings.
• Design user interfaces by translating business requirements, use cases and functional specifications into information architecture, user interface and interaction design for optimal user experiences
• Develop user experience documentation (wireframes and flows) detailing proposed solutions and revise as necessary to achieve stakeholder approval
• Evaluate proposed and existing designs by proactively driving UXD standards and process improvements on all projects
• Evaluate UI design at all stages of the development lifecycle (in wireframe form, in development and after implementation)
• Plan, organize and conduct usability testing sessions with both internal and external users
• Work collaboratively with Web Experience team members to ensure that visual design is user-friendly and consistent, and that copy is clear, concise, and user-friendly

Job Title:

Sr. User Experience Analyst

Industry:

Insurance

Location:

Remote

Pay:

$50/hour ($55/hour max)

Key Requirements

• Provide guidance and help set the user experience and usability standards of web sites and online applications.
• Act as a lead resource for the team; provide assistance on work issues, processes or procedures.
• Review and provide feedback on information architecture, wireframes, test plans and other deliverables to ensure they align with standards and meet the business goals and objectives.
• Assist management with employee development initiatives, including coaching, performance feedback and training.
• Acts as the key liaison with 3rd party development vendors to provide usability feedback on their delivery of web sites and that will function or be connected to the client environment.
• Facilitate creative discussions and review meetings and ensure team collaboration on projects.
• Develop and implement usability standards and best practices that align with our corporate standards and usability best practices.
• Represent the voice of the user.
• Evangelize the importance of usability and drive user-experience design principles within the organization, and effectively present recommendations at the Director and VP level.
• Lead the user experience design on multiple large-scale projects or complex applications
• Lead staff in the planning and coordination of user research.
• Oversee and conduct user research as required.
• Proactively identify and communicate issues and opportunities
• Conduct site visits, contextual inquiries, lab-based and remote usability tests, surveys and/or other research to identify, understand and prioritize user needs and workflows; and prioritize and promote design recommendations based on research findings.
• Design user interfaces by translating business requirements, use cases and functional specifications into information architecture, user interface and interaction design for optimal user experiences
• Develop user experience documentation (wireframes and flows) detailing proposed solutions and revise as necessary to achieve stakeholder approval
• Evaluate proposed and existing designs by proactively driving UXD standards and process improvements on all projects
• Evaluate UI design at all stages of the development lifecycle (in wireframe form, in development and after implementation)
• Plan, organize and conduct usability testing sessions with both internal and external users
• Work collaboratively with Web Experience team members to ensure that visual design is user-friendly and consistent, and that copy is clear, concise, and user-friendly

Hiring Requirements

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.