Sr. Unified Communications Engineer

Quantum Strides LLC; Fairfax (VA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Sr. Unified Communications Engineer to enhance telecommunication infrastructures. In this pivotal role, you will leverage your extensive experience in IT systems and Unified Communications technologies to support government public safety agencies. Your expertise in VoIP systems, network configuration, and telecom will be essential as you design solutions that meet complex business requirements. This role offers an exciting opportunity to influence strategic modernization efforts while collaborating with national, state, and local officials. If you are passionate about driving innovation in telecommunications, this position is tailored for you.

Qualifications

• 5+ years of experience in telecom IT systems and Unified Communications.
• Strong knowledge of VoIP systems and network configuration.

Responsibilities

• Support translation of business requirements into Unified Communications designs.
• Provide oversight to IVR and Call Center support.

Skills

VoIP systems

Unified Communications technologies

Network configuration

Telecom experience

TDM and Dialogic

Firewall and security protocols

Tools

SIP

H.323 protocols

DNS

DHCP

Routers and switches

Job description

About the job Sr. Unified Communications Engineer

Job Location: Fairfax, Virginia, United States (Onsite/Offsite)

At least five (5) years of experience with IT systems and technology in a telecom environment which includes both Legacy switching and the Unified Communications technologies.

Knowledge and experience with configuration and maintenance of: gateways, routers, switches, firewall, DNS, DHCP, network servers platforms, TDM, Dialogic, VoIP systems (SIP, H.323 protocols, dial peers, and VoIP carrier trunking).

Sample Duties:

• Provides support in the translation of business requirements into Unified Communications (e.g., LAN, CAN, WAN, voice and video) requirements, designs and orders.
• Designs supporting cable/wiring infrastructure for construction projects that includes voice, data, video and wireless.
• Provide oversight to IVR, and Contact/Call Center support.
• Provide in‐depth engineering analysis of Unified Communications alternatives for government public safety agencies in support of strategic modernization efforts and Unified Communications enhancement design for medium and large scale telecommunication infrastructures to include 9-1-1.
• Develop recommendations and supporting metrics.
• Provide overall program management services including making presentations to national, state and local officials.