Public Storage is seeking a Sr. UI/UX Designer to partner with the company’s technology and marketing teams in Frisco, Texas. In this onsite role, you will design intuitive, accessible, and visually engaging web and mobile experiences that translate user needs and business goals into journeys that strengthen the brand, optimize conversions, and improve the self-storage experience.
You’ll lead the creation of user-centric interfaces while helping the team uphold consistent brand design patterns and strong accessibility practices aligned with ADA and WCAG. The work spans discovery through delivery, with design iterations informed by user research, usability testing, and analytics.
Responsibilities
- Design user-centric, accessible interfaces for Public Storage websites, mobile apps, and digital products while maintaining alignment with brand guidelines.
- Drive design decisions using user research, persona development, user journey mapping, wireframing, prototyping, and usability testing.
- Collaborate with product managers, developers, marketing, and stakeholders to understand requirements and deliver solutions tied to business and customer objectives.
- Translate business needs and technical requirements into user flows, wireframes, mockups, and high-fidelity visual designs ready for development.
- Iterate on designs based on feedback, user data, and analytics to improve usability, accessibility, and customer satisfaction.
- Present design concepts, rationale, and final deliverables to leadership and cross-functional teams.
- Stay current with UX/UI trends, tools, technologies, and best practices to elevate team capability.
- Advocate for end users and champion best practices in digital accessibility (ADA, WCAG) across all platforms.
Requirements
- Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or a related field.
- 7+ years of professional experience in UX/UI design for websites and mobile applications.
- Strong portfolio demonstrating digital product design work including user flows, wireframes, interactive prototypes, and final UI.
- Proficiency with industry-standard design and prototyping tools including Figma, Sketch, Adobe XD, InVision, and Adobe Creative Suite.
- Strong understanding of design principles, user-centered methodologies, responsive design, and accessibility standards.
- Experience conducting user research and usability testing, with the ability to synthesize insights into actionable design direction.
- Strong communication, presentation, and collaboration skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Technologies
- Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite
- HTML, CSS, JavaScript
- Google Analytics, Hotjar
Preferred Qualifications
- Familiarity with front-end technologies (HTML, CSS, JavaScript) and how UX/UI decisions translate into development.
- Experience designing for e-commerce, retail, or other customer-facing web and mobile platforms.
- Knowledge of Google Analytics, Hotjar, or similar analytics and heatmapping tools.
- Experience with A/B testing or conversion rate optimization.
Workplace
- Onsite office expectations: Public Storage teammates are expected to work in the office five days each week, with the option to take up to three flexible remote days per month.
- Office location: Frisco, TX.
Sponsorship for Work Authorization
- Sponsorship for Work Authorization is not available for this posting.
- Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.