Sr. Telecommunications Specialist

SMS Data Products Group, Inc.; Bangor (ME); On-site; USD 85,000 - 105,000; Full time

Job summary

SMS Data Products Group, Inc. is hiring a Sr. Telecommunications Specialist to support the Base Infrastructure Modernization (BIM) contract on site with the Air National Guard in Bangor, ME. You will augment CS personnel in operating legacy NIPR and SIPR networks.

This is a temporary, 9-12 month assignment focused on on-site Tier 2 support, fielding equipment, troubleshooting, and coordinating with BIM engineering teams to maintain secure, reliable communications for critical missions.

Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field.
• Security clearances and certifications to support DoD missions.
• Experience with on-site Tier 2 support for government networks.

Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard CS personnel in operating legacy NIPR and SIPR networks.
• Perform shared Tier 2 duties including fielding, troubleshooting, configuring, monitoring, and data collection of network infrastructure.
• Respond to EITSM tickets and service calls from client system administrators and Communications Focal Point personnel.

Skills

Telecommunications operations

Network troubleshooting

Incident response

Education

CompTIA Security+ CE

CompTIA A+ CE

DoD Secret clearance

Tools

NIPR network

SIPR network

Base infrastructure devices

Job description

SMS is hiring a Sr. Telecommunications Specialist to support our Base Infrastructure Modernization (BIM) contract on site at the Air National Guard location. This position provides on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

This role is a temporary role for 9-12 months.

Job Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure


• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data


• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel


• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems


• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities


• Execute security patching per vendor guidance and maintains configuration management


• Operates under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support


• Support change management processes following TO 00-33A-1100 and local standard operating procedures


• Participate in configuration control board meetings


• Available on-call 24/7 for contingency operations and crisis response as mission essential personnel


• Work closely with CS Network Control Center personnel

Required Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field


• CompTIA Security +CE


• CompTIA A +CE certifications or equivalent required


• DoD Secret security clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.