Sr. Telecommunications Specialist

Sms-Data-Products-Group,-Inc; Louisville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

SMS DATA PRODUCTS GROUP, INC. is seeking a Sr. Telecommunications Specialist to support our BIM contract on site at the Air National Guard location. The role provides on-site Tier 2 support augmenting CS personnel, focusing on legacy NIPR/SIPR base infrastructure and critical IT services.

Responsibilities include configuring devices, patching, monitoring performance, and collaborating with BIM Vendor engineers. On-call 24/7 and a 9–12 month temporary assignment are involved.

Qualifications

• 7+ years in telecom systems or network operations.
• DoD Secret security clearance.
• CompTIA Security+ CE and CompTIA A+ CE certifications.
• On-site availability for a 9–12 month contract at a government site.

Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard CS personnel.
• Field, troubleshoot, configure network devices and monitor performance.
• Respond to EITSM tickets from Client System Administrators and Communications Focal Point personnel.
• Install, maintain, and repair telecommunications equipment and infrastructure including switches, routers, fiber optics.
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities.
• Coordinate with BIM Vendor Tier 3/4 engineering support and participate in change management.

Skills

Telecommunications experience

CompTIA Security+ CE

CompTIA A+ CE

DoD Secret clearance

Job description

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SMS is hiring a Sr. Telecommunications Specialistto support our Base Infrastructure Modernization (BIM) contract on site at the Air National Guard location. This position provides on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .

This role is a temporary role for 9-12 months.

Job Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data
• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel
• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities
• Execute security patching per vendor guidance and maintains configuration management
• Operates under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support
• Support change management processes following TO 00-33A-1100 and local standard operating procedures
• Participate in configuration control board meetings
• Available on-call 24/7 for contingency operations and crisis response as mission essential personnel
• Work closely with CS Network Control Center personnel

Required Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field
• CompTIA Security +CE
• CompTIA A +CE certifications or equivalent required
• DoD Secret security clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.