Sr. Technology Analyst

Benchmark; Tempe (AZ); Remote; USD 101,000 - 115,000; Full time

Job summary

Benchmark is seeking a Sr. Technology Analyst to drive solutions for HR technology systems with a focus on automated enhancements. This role requires strong analytical skills to tackle complex business problems, alongside a collaborative spirit to partner with HR leaders. The ideal candidate will possess extensive experience in managing large HRIS applications and implementing system upgrades while fostering agile methodologies within a supportive work culture.

Benefits

Bonus Plan

401(k)

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• 5+ years technical business analysis experience managing HRIS.
• Experience with data dashboard design and deployment preferred.
• Experience with Agile methodologies such as Scrum or Kanban preferred.

Responsibilities

• Support configuration, deployment, and maintenance of HR technology systems.
• Analyze complex business problems with automated solutions.
• Manage product lifecycle including design, development, testing, documentation.

Skills

Problem Solving

Analytical Thinking

Project Management

Communication

Collaboration

Agile Methodologies

Education

Bachelor's degree in Business Information Systems or Computer Science

Tools

Microsoft Power BI

Infor Technology

Job description

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Talent Acquisition Specialist at Benchmark

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Position Summary:

This position specializes in the evolution of business problems and potential for automated solutions in a technology space. It applies functional and technical strategies to support the configuration, deployment, and maintenance of HR technology systems across all business units, globally. Strong problem solving, analysis and critical thinking is required to meet company strategic goals in this fast-paced environment. This position is comfortable with data dashboard design and deployment. Operates within a highly collaborative Agile-scrum environment.

• Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes, and procedures in a cost-effective manner.
• Contribute to global HR Systems strategy and roadmap to support current and future business needs.
• Analyzes complex business problems with diverse scope, to be solved with automated systems in a creative manner, with variations in approach.
• Manage product lifecycle through detailed design of automated system, user story creation and backlog prioritization
• Serve as project manager for system/module implementations, including design, development, testing, and documentation.
• Provide production support, including assesses unusual circumstances and using sophisticated analytical and problem-solving techniques to identify the root cause and troubleshoot solutions.
• Responsible for sustainment and ad hoc support like report generation, documentation of process & system changes, management of system and data integrity including quality, accuracy, and usability of associate data and related interfaces.
• Partner closely with HR and Business leaders to ensure HR systems and reporting are meeting current needs and are aligned to support current and future business objectives; leverage delivered reports to enable enterprise visibility and analysis of workforce data; create new reports and dashboards, as necessary.
• Maintain all HR, Payroll, Benefits, and Compensation tables necessary to administer the database.
• Manage the integrity and stability of HR systems applications, data management, reporting, upgrades, enhancements, and system controls.
• Provide direction, guidance, training, and development to the HR department and end users of all HR applications. In collaboration with Business Process Owners and Training leadership, build training materials, conduct and/or support system training.
• Continuously improve technical delivery processes and toolsets through active inquiry, collaboration or learning from technical experts.
• Advocate for and continuously improve Agile methodologies to enhance project management and software delivery.
• Facilitate continuous deployment practices to ensure timely and efficient software updates and feature releases.
• Apply product management and UI/UX strategies to align HR systems with business goals and positive employee experience.

Knowledge, Skills, & Abilities:

Education and Experience:

• Bachelor's degree Business Information Systems, or Computer Science preferred.
• 5+ years technical Business Analysis experience with managing HRIS or equivalent enterprise level internal applications with over 10,000 active users/records (CRM, Student Information Systems).
• Strong functional knowledge and experience with HR or employee business processes to formulate recommendations in systems design, break/fix, testing, etc.
• Previous experience managing multiple large software application enhancement projects through successful delivery.
• Experience as the project lead for at least one major system upgrade or implementation including integration solutions.
• Experience with Report Development and automation configuration. Data dashboard design and deployment experience preferred.
• Experience researching and analyzing information related to people processes.
• Through lived experiences, awareness of product management skills, including product lifecycle management, user story creation, and backlog prioritization preferred.
• Experience with Agile methodologies such as Scrum or Kanban preferred.
• Knowledge and/or experience with continuous integration/continuous deployment (CI/CD) concepts preferred.
• Experience with Infor technology preferred.
• Experience with Microsoft Power BI or Infor BIRST a plus.

Skills:

• Proven ability to apply advanced critical thinking alongside quickly analyzing business requirements to determine and assess feasibility. Experience and managing ambiguity by showing comfort and effectiveness in uncertain, complex environments.
• Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify the root cause and troubleshoot solutions.
• Excellent technical project management, stakeholder management, communication, facilitation, active listening, emotional intelligence, time management, and change management capabilities.
• Experience with anticipating opportunities and solving anticipated challenges using a predictive problem-solving mindset.
• Analytical and detail orientation to solve complex problems thorough root cause or break/fix analyses.
• Ability to build and enhance relationships with global business partners/operational managers and colleagues. Works effectively to build team relationships in a highly collaborative, high performing, virtual environment.
• Adapts communication and collaboration style to differing audiences and advises less senior individuals on difficult matters.
• Ability to assess and appropriately communicate risk, by thinking ahead to anticipate problems, solutions and communication strategy.
• Ability to stay abreast of the latest technologies and drive their implementation where appropriate.
• Advanced MS Excel knowledge required (including use of formulas, pivot tables and data analysis functionality), PowerPoint, Word.
• Adaptability – able to adapt to rapid changes in the work environment, manage competing demands, and able to deal with frequent change.
• Ability to apply independent judgment on a regular basis in making decisions.
• Ability to maintain confidentiality and work in a fast-paced environment.
• Comfortable with experimenting and growing AI skill set.
• Ability to support a global business operation as required.

Education: Bachelor's degree Business Information Systems, or Computer Science preferred

Geographical Location: Remote

Physical Location: Remote - Arizona

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Compensation Range: $101,546 to $115,000 USD Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits and Other Compensation: Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.

Application Deadline: This job posting will remain open until filled.

Additional Notices: Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing [e-mail].

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Information Technology, and Project Management

• Industries

  Computers and Electronics Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Aviation and Aerospace Component Manufacturing

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Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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