Sr Technician - PCC

Connection; Wilmington (OH); On-site; USD 35,817 - 45,460; Full time

Job summary

Connection in Wilmington, OH is seeking a Senior Technician under general supervision to upgrade, configure, test, troubleshoot and repair computer equipment, with emphasis on a specific area of expertise. The role includes training others and serving as the principal technical advisor.

You will participate in briefings and meetings, improve team skills, and help raise productivity while maintaining quality metrics. This position is full-time, on-site in Wilmington, OH.

Qualifications

• Operating knowledge of Windows, Linux, and Apple OS.
• Ability to read basic schematics.
• Must meet vendor training and certification requirements.
• Goal to maintain department quality numbers and backlog.
• Ability to work independently and communicate clearly.

Responsibilities

• Upgrades, configures, tests, troubleshoots and repairs computer systems, including servers with emphasis on a specific area of expertise.
• Provides technical support to other technicians.
• Helps prepare technicians to gain industry certifications.

Skills

Windows OS

Linux OS

Apple OS

Read schematics

Troubleshooting

Independent work

Detail oriented

Communication skills

Education

CompTIA A+ certification

Job description

Overview

Working under general supervision of the Team Leader, Depot, relying on experience and judgment to plan and accomplish goals, the Senior Technician is responsible for upgrading, configuring, testing, troubleshooting and repairing computer equipment with an emphasis on a specific area of expertise. The Senior Technician is responsible for all aspects of improving team technical skills and performance. This position will provide training for their specific area of expertise to other technicians. This position will serve as the principal technical advisor for a specific area of expertise. This position will conduct briefings and participate in technical and managerial meetings concerning both general operations and specific issues.

Responsibilities

• Upgrades, configures, tests, troubleshoots and repairs computer systems, including servers with an emphasis on a specific area of expertise. Installs operating systems and other applications.
• Provides technical support to other technicians.
• Uses advanced knowledge to help prepare other technicians to gain new knowledge so that they may perform their duties more efficiently. Helps to prepare technicians to achieve industry certifications.

Requirements

• Operating knowledge of Microsoft Windows, Linux and Apple operating systems.
• Ability to read basic schematics.
• Ability to follow instructions.
• Must meet all vendor training and certification requirements within their specific area of expertise.
• Has a goal of maintaining the department quality numbers as well as maintaining a minimal level of backlog.
• Ability to increase the overall productivity of the department.
• Articulate with ability to express oneself clearly and professionally in written and oral communication.
• Ability to work independently is a very important part of this job.
• Detail oriented with item‑by‑item focus, meticulous attention to detail with ability to proofread for accuracy.
• CompTIA A+ certification; advanced industry certifications are preferred.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

Location: Wilmington, OH

Job Type: Full Time

Pay: $25.72/hr – $32.60/hr