Sr. Technician, Operations (1st Shift) - Onsite
Merck
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Benefits offered by this job
Job summary
Merck in West Point, PA is seeking an experienced operations packaging leader to guide a team of Clinical Packaging Technicians on the 1st shift. You will manage material, room and equipment staging, execute packaging and labeling, and document transactions in SAP, ensuring GDP and GMP compliance.
The role requires a High School Diploma, at least 1 year GMP experience, strong leadership and communication, and the ability to lift up to 50 lbs. Onsite five days a week with overtime as needed.
Qualifications
- Minimum 1 year of experience in GMP regulated environment.
- Leadership experience to enable accountability for daily operations for a team of packaging technicians.
- Attention to detail and excellent communication skills.
Responsibilities
- Facilitate and oversee the execution of filling, labelling, and packaging of clinical packaging jobs. Coordinate, perform and document de-packaging, packaging, labeling and sampling activities.
- Ensure other team members within room are performing tasks according to GMP/SOP, batch record instructions, and safety requirements in all activities.
- Accountable to the daily output and product quality within execution of primary and secondary packaging of clinical studies according to internal specifications per SOPs.
- Report and prevent potential quality events, non-conformance to GMPs/SOPs.
- Occasional overtime and weekend work may be required.
- Positive interactions with employees within own department and with other groups/departments.
- Perform training for new employees and follow up on questions.
Skills
Education
Tools
Job description
Join our company and be part of a team that is at the forefront of delivering innovative health solutions. We are seeking a dedicated operations packaging operator to support Global Clinical Supplies Operations at our West Point, PA facility. This position is for a Room Lead who leads a team of Clinical Packaging Technicians to execute clinical packaging and labeling activities, including material, room and equipment staging, execution and documentation of operations, visual inspection of rooms and equipment post-cleaning, and room clearance and cleaning. Ability to perform all tasks related to clinical packaging with safety first, quality always, act with urgency and focus on what matters with mindset and behaviors. Lead hands‑on training for new employees with coaching to enable initial qualification and day to day leading of packaging room activities.
This role is part of a shift, with specific requirements for start and stop times and requires onsite presence five days a week.
- Facilitate and oversee the execution of filling, labelling, and packaging of clinical packaging jobs. Coordinate, perform and document de-packaging, packaging, labeling and sampling activities
- Ensure other team members within room are performing tasks according to GMP/SOP, batch record instructions, and safety requirements in all activities
- Accountable to the daily output and product quality within execution of primary and secondary packaging of clinical studies according to internal specifications per Standard Operating Procedures (SOPs).
- Report and prevent potential quality events, non-conformance to GMPs/SOPs
- Occasional overtime and weekend work may be required
- Positive Interactions with employees within own department as well as frequent interactions with employees from other groups/departments
- Perform training for new employees and follows up on all daily business-related questions technicians have.
- Handling of controlled substances according to SOP.
- Stage materials for operations, handling products with restricted time out of environment requirements
- Coordinate, set-up, operate, disassemble and clean area equipment and rooms
- Ensures accurate documentation of transactions within SAP and paper documents in alignment with Good Documentation Practice (GDP)
- High School Diploma or equivalent required
- Minimum 1-year experience in GMP regulated environment.
- Attention to detail
- Leadership experience to enable accountability for daily operations for a team of packaging technicians
- Excellent communication skills
- Professional interpersonal skills with ability to address minor disagreements
- Demonstrate ability to coach, train, and mentor new or junior staff members
- Maintain vision qualification (20/20 vision with correctives) for gross inspection as well as cleaning qualification
- Ability to repetitively lift, carry, push and pull up to 50 lbs. required
- Prior experience in SAP or other similar Manufacturing Execution System (MES) required
- Ability to quickly learn new systems, equipment, and processes
- Demonstrated problem-solving skills and a continuous improvement mindset (Make problems visible and bring forward solutions)
- Production & Operations Support
- 6 - Default (AAP-United States of America)
- 7 - Operatives (semi-skilled) (EEO-United States of America)
- 8600 - Plant and system operators (OCC-United States of America)
The salary range for this role is: $63,800 - $100,400
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
- We offer a comprehensive package of benefits.
- Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.
- Coaching
- Communication
- GMP Compliance
- GMP Training
- Master Batch Records
- Operations Support
- Pharmaceutical Manufacturing
- Production Scheduling
- Teamwork
- Technical Support
- Continuous Improvement
- Good Manufacturing Practices (GMP)
- Packaging
US And Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
Regular
No relocation
No
No Travel Required
Not Applicable
1st - Day
No
n/a
10/9/2026
R418981
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