Sr. Technical Writer- REMOTE

Lensa; Raleigh (NC); Remote; USD 74,000 - 118,000; Full time

Job summary

A leading company is seeking a Senior Technical Writer to create, edit, and publish complex documentation. This remote role involves collaboration with subject matter experts and requires at least 5 years of experience in technical writing. Candidates should have a Bachelor's degree in a related field and proficiency in various documentation tools.

Qualifications

• At least 5 years of experience in technical or process documentation.
• Experience with web-based workflow management systems.
• Proficiency in Microsoft Word, PowerPoint, Excel.

Responsibilities

• Create and publish complex documentation.
• Collaborate with SMEs and trainers for accuracy.
• Mentor and coach other Technical Writers.

Skills

Writing

Editing

Organizational Skills

Collaboration

Education

Bachelor's degree in English, Communications, Technical Writing, Education, or related field

HS diploma or GED

Tools

Microsoft Office Suite

Confluence

SharePoint

JIRA

Adobe Acrobat

Snagit

Visio

Teams

Job description

Job Posting Title

Sr. Technical Writer - REMOTE

Job Description

The Senior Technical Writer is responsible for creating, editing, reviewing, and publishing complex documentation. This role involves coordinating, prioritizing, and implementing writing and documentation projects, including reviewing and maintaining existing materials. The position requires collaboration with subject matter experts (SMEs), Trainers, Business Process Analysts, and management to develop and produce necessary materials for new processes and plans.

Responsibilities

• Develop thorough knowledge of tools used at Prime for documenting processes and writing user guides, including Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources.
• Write, edit, review, and publish documentation regularly to ensure information is current; update documentation as needed and communicate changes.
• Create new documentation such as SOPs, desktop procedures, job aids, user guides, training materials, and process flows for new client or process implementations.
• Ensure documentation conforms to department standards in templates, design style, and layout.
• Collaborate with SMEs, Trainers, and Business Process Analysts to ensure accuracy in documentation.
• Mentor and coach other Technical Writers, lead large work efforts, and support team development.
• Perform other duties as assigned.

Education & Experience

• Bachelor's degree in English, Communications, Technical Writing, Education, or related field, or equivalent experience; HS diploma or GED required.
• At least 5 years of experience in technical or process documentation.
• Experience with web-based workflow management systems like Confluence, SharePoint, or JIRA.
• Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• Proficiency in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams.
• Strong writing, editing, process, and organizational skills.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Experience in PBM industry.

Physical Demands

• Constant sitting, using hands, talking, and hearing.
• Frequent reaching with hands and arms.
• Occasional standing, walking, stooping, kneeling, crouching, and lifting up to 10 pounds.
• Specific vision abilities required.

Potential pay ranges from $74,000 to $118,000, based on experience and skills. For benefits details, visit our Benefits Page.

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply, and complies with all legal requirements regarding employment practices.