Location: Brecksville, OH (start), transitioning to Wickliffe, OH in 2028.
Job Type: Full-time / Onsite
Travel: Up to 20% domestically
Role: Senior Technical Service Scientist – Beauty & Home Care (North America)
This role plays a pivotal part in developing next‑generation formulations that drive growth, solve complex customer challenges, and shape the future of the Beauty and Home Care market. You will lead formulation development, influence product strategy, and collaborate with customers across North America to deliver high‑performance solutions.
Responsibilities
- Lead formulation development and application research initiatives that support Beauty and Home Care growth across North America.
- Provide technical expertise to sales and marketing teams through customer‑focused product development, testing, and application support.
- Serve as the primary formulation scientist and key technical contact for customer projects, ensuring successful execution and commercialization.
- Identify unmet customer needs, analyze competitor offerings, and apply Lubrizol technologies to develop differentiated solutions.
- Partner with global and regional technical teams to create prototype formulations that support product launches and market strategies.
- Build and maintain strong relationships with customer technical teams, providing troubleshooting support and identifying new business opportunities.
- Deliver technical training, presentations, and educational sessions to customers, distributors, and internal stakeholders.
- Participate in customer meetings and collaborative project discussions to support market growth and strategic initiatives.
- Manage multiple development projects simultaneously while maintaining clear communication on progress, timelines, and results.
- Maintain accurate laboratory records and follow all safe laboratory practices and procedures.
- Travel up to 20% domestically to support customer visits, product development activities, and commercialization efforts.
Required Qualifications
- Bachelor’s or Master’s degree in Chemistry, Biochemistry, Chemical Engineering, Materials Science, or related scientific discipline from an accredited institution.
- 10+ years of experience in Beauty and Home Care product formulation development, technical service, and performance testing.
- Demonstrated experience supporting customer products and commercializing new technologies in a business‑to‑business environment.
- Ability to travel up to 20% to support customer engagement and product commercialization activities.
- Strong problem‑solving and decision‑making skills with the ability to translate experimental results into practical customer solutions.
- Excellent written, verbal, and interpersonal communication skills, including the ability to develop and deliver technical presentations to diverse audiences.
- Highly self‑motivated, results‑oriented, and capable of working independently with minimal supervision.
- Proven ability to successfully manage multiple priorities and projects in both individual and team settings.
- Strong documentation, laboratory record‑keeping, and organizational skills.
- Proficiency with Microsoft Office applications.
Work Environment
- Standing, walking, or operating equipment for extended periods.
- Working in a lab or manufacturing setting with appropriate PPE provided.
- Use of computers and digital tools in an office or hybrid environment.
- Occasional lifting or movement of materials.
- Adherence to rigorous safety protocols and ergonomic standards.
Benefits
- Competitive salary with performance‑based bonus plans.
- 401(k) match + Age‑Weighted Defined Contribution.
- Comprehensive medical, dental, and vision coverage.
- Health Savings Account (HSA).
- Paid holidays, vacation, and parental leave.
- Flexible work environment.
- Learning and development opportunities.
- Career and professional growth.
- Inclusive culture and vibrant community engagement.