Sr. Technical Program Manager - #10305

coupa-software-inc-ats-1; Foster City (CA); Hybrid; USD 124,000 - 182,000; Full time

Job summary

Coupa Software, Inc. is seeking a Senior Technical Program Manager to lead cross-functional initiatives across product and technology, driving efficient, scalable delivery from planning to post-deployment. You will optimize operations with tooling, automation, and process frameworks to accelerate value delivery.

Your deep technical background and strong organizational skills will align global teams, manage risk, and ensure successful outcomes in a fast-growing SaaS environment.

Qualifications

• 8+ years as a Technical Program Manager or Engineering leader.
• End-to-end release planning, post-deployment support, and scalable program delivery.
• Experience with SaaS and cloud-based projects.
• Strong understanding of software delivery and tooling.

Responsibilities

• Lead Technical & Product Ops Initiatives: drive project and release planning, product operations, and cloud initiatives.
• Ensure End-to-End Delivery: oversee all phases from design to post-launch support.
• Scale Ops & PMO Practices: implement scalable frameworks, tooling, automation, and best practices.
• Foster Agile Maturity & Team Coaching: assess Scrum maturity and coach teams toward higher performance.
• Manage Risk & Stakeholder Communication: elevate delivery risks and drive cross-functional alignment.

Skills

Technical program leadership

Release planning

Agile / Scrum

Cross-functional collaboration

Operational excellence

Education

Bachelor's degree in technical field

MBA

Tools

Jenkins

GitHub

Jira

Job description

Why join Coupa?

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Technical Program Manager at Coupa:

You’ll lead cross-functional initiatives that drive efficient, scalable delivery across our Product and Technology organization. You’ll own end-to-end program execution, from release planning to post-deployment while optimizing operations through tooling, automation, and process frameworks.

Your deep technical background and strong organizational skills will enable you to align global teams, manage risk, and ensure successful outcomes. By improving delivery velocity and operational transparency, your work will directly support Coupa's growth and innovation in the SaaS space.

What You’ll Do:

• Lead Technical & Product Ops Initiatives: Drive project and release planning, product operations, and cloud-related initiatives across the Product & Technology (P&T) organization.
• Ensure End-to-End Delivery: Oversee all project phases - from design to implementation and post-launch support - ensuring release readiness and alignment with success criteria.
• Scale Ops & PMO Practices: Implement scalable frameworks, tooling, automation, and best practices for roadmapping, delivery, and program execution.
• Foster Agile Maturity & Team Coaching: Assess Scrum maturity, coach teams toward higher performance, and cultivate a safe, transparent environment for collaboration and problem solving.
• Manage Risk & Stakeholder Communication: Proactively elevate delivery risks and blockers while driving cross-functional alignment and transparent communication across the org.

What You Will Bring to Coupa:

• Extensive Program & Technical Leadership Experience: 8+ years as a Technical Program Manager or Engineering leader, with a strong track record of managing complex initiatives across product and technology teams.
• Proven Release & Scalable Program Expertise: Deep experience in end-to-end release planning, post-deployment support, and building scalable frameworks for large SaaS and cloud-based projects.
• Hands-On Technical Skills & Tools Proficiency: Strong understanding of how software is shipped; working knowledge of Jenkins, GitHub, Jira (admin preferred), and various tech stack components.
• Strong Organizational & Communication Skills: Highly organized, with exceptional prioritization, follow-through, and communication abilities across global and cross-functional teams.
• Educational Foundation & Strategic Thinking: Bachelor's degree in a technical field preferred; MBA desired. Skilled at navigating ambiguity and driving high-impact results through both operational detail and strategic planning.

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The estimated pay range for this role is $123,675 - $182,000

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well‑being. We offer a comprehensive suite of benefits designed to help you and your family thrive:

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well‑being perks, Coupa offers highly competitive, location‑specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

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