Sr. Technical Program Manager

Lincoln Financial; Radnor (Delaware County); Hybrid; USD 96,900 - 176,200; Full time

Benefits offered by this job

PTO/ parental leave

Competitive 401K

Health benefits

Tuition assistance

Leadership development

Job summary

Lincoln Financial is seeking a Program Manager for its AI PMO to lead complex cross-functional programs delivering data platforms, AI/ML capabilities, and scalable engineering foundations. You will translate strategic roadmaps into executable plans and coordinate across AI, Data and Analytics teams with Jira as a core tool.

The role requires managing scope, dependencies, and risks, guiding release planning, and reporting to executives while ensuring delivery excellence and governance.

Qualifications

• 4 Year/Bachelor's degree or equivalent work experience.
• 5-7+ Years experience in Project/Program Management that aligns with responsibilities.
• Strong understanding of software development, data platforms, cloud technologies, or AI/ML implementations.
• Experience using Jira for planning, execution, dependency management, and reporting.
• Ability to manage competing priorities and align technical and business teams.
• Strong communication, facilitation, stakeholder management and problem-solving skills.

Responsibilities

• Leads end-to-end planning, execution and delivery of complex AI, data and engineering programs.
• Partners with engineering leaders, product managers, data scientists and stakeholders to define scope and success measures.
• Translates roadmaps into integrated program plans with milestones and resource needs.
• Drives program governance, risk, dependencies, and delivery discipline from discovery to production adoption.

Skills

Program management

Jira

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

Jira

Job description

Alternate Locations

Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

Work Arrangement

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance

is not available for this opportunity.

Requisition #: 76366

The Role at a Glance

As part of the AI PMO team, this position serves as the Program Manager is responsible for leading complex, cross-functional programs that deliver enterprise data platforms, data products, artificial intelligence and machine learning capabilities, and the engineering foundations required to operate them securely, reliably, and at scale. The role translates strategic priorities and technical roadmaps into executable plans; coordinates delivery across the AI, Data and Analytics team (AIDA); and establishes the governance, transparency, and delivery discipline needed to manage scope, dependencies, resources, risks, and measurable outcomes from discovery through production adoption. Hands‑on proficiency with Jira is essential.

What You'll Be Doing

Program Leadership

• Leads the end‑to‑end planning, execution, and delivery of complex AI, data, and engineering programs, including data platforms, analytics products, AI/ML solutions, APIs, integrations, and cloud modernization initiatives.
• Partners with engineering leaders, architects, product managers, data scientists, and business stakeholders to define program scope, priorities, success measures, and delivery approaches.
• Translates product, architecture, and technology roadmaps into integrated program plans with clear milestones, dependencies, resource needs, and release targets.
• Facilitates program operating rhythms, including planning sessions, dependency reviews, risk discussions, release readiness assessments, and executive updates.

Technical Program Management

• Develops sufficient technical understanding to participate credibly in architecture and engineering discussions, identify risks, surface delivery gaps, and communicate tradeoffs.
• Identifies, analyzes, and drives resolution of program risks, issues, and dependencies, including data quality, environment readiness, infrastructure, security, governance, and competing engineering priorities.
• Coordinates delivery activities across software development, cybersecurity, architecture, privacy, data governance, AI governance, change management, and release management functions.
• Drives release and production readiness across teams, including testing, deployment planning, adoption activities, support readiness, and post‑implementation reviews.

Jira, Delivery Excellence & Communication

• Uses Jira as the primary system of record for program execution, maintaining visibility into work, dependencies, releases, delivery progress, and program health.
• Establishes delivery standards for backlog management, estimation, ownership, status reporting, dependency tracking, and release planning.
• Produces clear communications and reporting for technical teams and senior leaders, including status updates, dashboards, roadmaps, risk summaries, and recommendations.
• Improves program delivery practices by standardizing workflows, reporting, governance routines, and tools that increase transparency, quality, and execution speed.

What We’re Looking For

Must Haves

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 5-7+ Years experience in Project/Program Management that directly aligns with the specific responsibilities for this position
• Strong understanding of software development, engineering delivery, data platforms, analytics solutions, cloud technologies, or AI/ML implementations.
• Experience using Jira for planning, execution, dependency management, and reporting.
• Demonstrated ability to manage competing priorities and drive alignment across technical and business teams.
• Strong communication, facilitation, stakeholder management, and problem‑solving skills

Application Deadline

Applications for this position will be accepted through 8/30/26 subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $96,900 - $176,200 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long‑term incentives, sales incentives and Lincoln's standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker‑dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom.

Additional Information

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e‑mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling [phone].

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