Sr. Technical Product Engineer

Palo Alto Networks; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Palo Alto Networks is seeking a Technical Product Engineer to redefine the future of Identity Security. You will act as customer zero, driving customer success and accelerating adoption of new solution portfolios for machine, workload, and AI Identities.

You will also create essential technical content for partners, customers and internal stakeholders. The role involves defining architectures, developing assets, and partnering with specialist teams to support high-impact opportunities in secrets

Qualifications

• BS/MS in computer science or equivalent experience.
• Experience working closely with customers as a technology expert and advocate.
• Ability to adapt to emerging technology trends in identity security, machine and agentic identity.
• Self-starter with a builder mindset and willingness to learn new technologies.
• Proven ability to manage multiple tasks and projects in challenging customer environments.
• Excellent written and verbal communication skills with strong presentation abilities.

Responsibilities

• Define and validate enterprise architectures for machine identity, secrets governance, and agentic identity management across environments.
• Develop internal and external assets such as blogs, whitepapers, and decks.
• Partner with sellers and solutions teams to support opportunities involving secrets modernization and AI identities.
• Engage with customer environments to ensure identity security is central to deployment of modern workloads.
• Contribute to revenue growth by influencing deals and enabling scale through workshops and architectures.

Skills

Customer advocacy

Builder mindset

Multi-tasking

Communication skills

Emerging tech trends

Education

BS/MS in computer science or equivalent experience

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

As a Technical Product Engineer, you will work with cutting edge technology to redefine the future of Identity Security. You will operate as “customer zero”, playing a key role as a customer advocate to drive customer success and accelerate adoption of new solution portfolios for machine, workload and AI Identities.
You will achieve this through your deep expertise while simultaneously creating essential technical content for our partners, customers and internal stakeholders.

• Define and validate enterprise architectures for machine identity, secrets governance, and agentic identity management across diverse environments.

• Own and develop internal and external facing assets, such as blogs, whitepapers, tech enablement and deep dive decks.

• Partner with specialist sellers and technical solutions teams to support high-impact opportunities involving secrets modernization, machine identity governance and securing AI agents.

• Engage in complex customer environments to ensure that identity security platform is a core part of the conversation for deploying modern workloads, including machine and AI.

• Support revenue growth by influencing deal outcomes and supporting strategic deal acceleration where expertise beyond what is available in the field is needed

• Build reference architectures and impactful demos to support customer adoption, partner integration, and industry best practices.

• Help scale the global technical solutions team by transforming emerging identity solutions into repeatable field motions through technical workshops, enablement programs and reusable architecture frameworks.

• Feed actionable insights to product by continuously learning from customers and external sources about the challenges of modern identity, specifically as it relates to machines and AI.

• Establish leadership in machine and AI Identity security through executive briefings, industry conference presentations, technical publications, media engagements

• Drive community discussions and market education showing how organizations should approach identity-first security for machines, workloads and AI agents.

Qualifications

• BS/MS in computer science or equivalent experience

• Prior experience working closely with customers as a technology expert, paired with strong customer advocacy skills and experience.

• Ability to adapt to emerging technology trends, particularly in identity security, specifically concerning machine and agentic identity.

• A self-starter who brings a “builder mindset” and has a strong desire to continuously learn and experience with new technologies.

• Proven ability to work in challenging customer situations and successfully manage multiple tasks / projects simultaneously

• Excellent written and verbal communication skills with strong presentation skills.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes