Sr. Technical Business Analyst

hackbarthdelivery; Mobile (AL); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan options

Paid time off and holidays

Quarterly bonus eligible

Career advancement opportunities

Inclusive work environment

Job summary

Hackbarth Delivery Service, Inc. is seeking a Senior Technical Business Analyst to drive data-driven decision making in our Mobile, AL office.

You will translate business needs into technical specs, partner with developers, and lead automation projects to improve efficiency across logistics operations. The role requires strong SQL (T-SQL), Power Platform experience, data visualization skills, and the ability to communicate complex concepts to non-technical stakeholders.

Qualifications

• 5+ years of experience developing and implementing reporting and process automation solutions.
• 5+ years of SQL experience (T-SQL preferred).
• 3+ years of Microsoft Power Platform experience.
• Experience with data visualization concepts and BI reporting.
• Familiarity with Zendesk, Jira or similar PM tools.

Responsibilities

• Collaborate with business partners to define end-user requirements for applications.
• Work with outsourced development teams on projects and test programs pre-launch.
• Analyze data to identify trends and inform decisions.
• Lead projects, ensuring on-time and within-budget delivery.
• Develop and maintain SSRS reports and robotic process automation flows.
• Create data integration documentation and troubleshoot ETL with shippers.
• Triage and maintain the transportation management system and ensure security compliance.
• Participate in after-hours on-call rotation with limited travel.

Skills

SQL (T-SQL)

Power Platform

Data visualization

Communication

Self-motivated

Team collaboration

Problem solving

AI automation

Tools

Power Platform tools

TMS/Dispatch software

Job description

At Hackbarth Delivery Service, Inc., we go beyond delivering packages — we deliver progress. As a leading force in transportation and logistics, we’re revolutionizing the delivery landscape through advanced technology, strategic innovation, and a focus on sustainability. To support our continued growth, we’re seeking a talented and proactive Senior Technical Business Analyst to help drive our mission forward.

This role requires regular, on-site attendance at our office located in Mobile, Al. To ensure reliable operational support and a manageable daily commute, candidates must currently reside within a reasonable commuting distance of the workplace.

Job Responsibilities

• Collaborate with business associates to identify end-user requirements and specifications for new application development and enhancements.
• Work with an outsourced software development team on application development projects.
• Analyze and test programs and products before formal launch.
• Analyze data to identify trends, patterns, and insights that can inform decision-making.
• Analyze complex problems, identify root causes, and develop effective solutions.
• Work with business associates to help automate redundant tasks and improve overall company efficiency.
• Work closely with other teams, including software developers, network engineers, and business stakeholders, to ensure systems meet business needs.
• Effectively communicate technical concepts to both technical and non-technical audiences.
• Lead and manage projects, ensuring they are completed on time and within budget.
• Compile and analyze user feedback to improve the overall utilization of the company’s technical tools.
• Develop and maintain SSRS reports and robotic process automation flows
• Develop and maintain various SQL scripts and objects that feed SSRS reports and robotic process automation flows.
• Create documentation for and troubleshoot various data integrations with shippers.
• Troubleshoot and maintain the company’s transportation management system.
• Ensure systems are compliant with relevant regulations and that security measures are in place.
• Participate in after-hours / weekend on-call rotation.
• Limited travel is required after initial training and learning the business (10% or less).

• In office is preferred.

Examples of tasks

• Translating business requirements into technical specifications.
• Developing and implementing solutions to improve system performance.
• Troubleshooting complex system issues.
• Ensuring data integrity and security.
• Conducting business analysis and recommending technology solutions.
• Developing and maintaining complex databases.
• Implementing AI-driven automation to enhance IT operations.

Qualifications

• The desire to work in a fast-paced environment.
• Must be self-managed and able to be an effective team member without having to be micromanaged.
• Outstanding collaboration and communication skills are essential.
• Must provide thorough and accurate work on all assigned tasks.
• At least 5+ years of experience developing and implementing reporting and process automation solutions.

• 5+ years of SQL experience (T-SQL preferred).

• 3+ years of Microsoft Power Platform

• Experience and understanding of data visualization and related concepts.

• Zendesk, Jira, or similar support ticket and project management applications.

Preferred Skills and Experience

• Experience in the Final Mile / Logistics industry.

• Experience with Xcelerator or similar TMS / Dispatch software
• 3+ years coding in C#, Python, or Java

Compensation and Benefits:

• Competitive salary commensurate with experience.
• $110,000.00 - $135,000.00
• Quarterly Bonus Eligible
• Health, dental, and vision insurance.
• Supplemental insurance options
• Retirement plan options.
• Paid time off and holidays.
• Opportunities for career advancement.
• A dynamic and inclusive work environment.

An Equal Opportunity Employer