Sr. Team Lead - Automotive Quality

TRIGO; Detroit (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Sr. Team Lead to ensure customer satisfaction and provide quality services in the Detroit area. This role involves leading and training team members, maintaining strong client relationships, and supporting site operations. The ideal candidate will demonstrate excellent communication skills, a commitment to teamwork, and the ability to thrive in dynamic environments. Join a global leader in operational quality management solutions, where your contributions will directly impact the success of various projects and initiatives. This is a fantastic opportunity for those looking to grow in a supportive and innovative atmosphere.

Qualifications

• 1+ years in a quality-related position preferred.
• Demonstrated leadership ability.

Responsibilities

• Provide leadership and guidance to site personnel.
• Establish and maintain relationships with customers.
• Train inspectors and validate adherence to processes.

Skills

Proficiency in English

Excellent written and verbal communication skills

Basic proficiency in Microsoft Office and Outlook

Proficient in using gauges and measuring devices

Ability to work in a fast-paced environment

Flexibility to travel as needed

Ability to stand/walk for long periods

Ability to lift/move up to 50 pounds

Ability to work in environments with heat, cold, noise

Education

High School Diploma or Equivalent

Tools

Inventory management tools

Job description

TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in the Detroit, MI / Metro Detroit area.

*Candidate must be able to travel to various sites within the Detroit/Metro Detroit area as needed.*

Overall Purpose of a Sr. Team Lead

Ensure customer satisfaction by providing quality services/support and by training, developing, and motivating team members. Provide leadership and guidance to site personnel. Support and maintain a positive and productive atmosphere at sites. Ensure all company and customer guidelines are upheld.

May Report to

Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

1. Client relationship & Business development
   • Establish and maintain relationships with customers and site personnel.
   • Daily communication with various stakeholders at the site level.
2. Operations
   • Assist Site Leaders or Sr. Site Leaders as needed.
   • Train to the Site Leader position and support in this role as needed.
   • Train inspectors and validate adherence to processes (e.g., audits).
   • Communicate project changes and work instructions to inspectors.
   • Document and report non-conformances to Site Leader/Supervisor.
   • Make independent judgments for subjective scenarios according to project needs.
   • Troubleshoot and problem-solve with the Site Lead/Supervisor regarding process flow, new criteria, spikes/spills.
   • Manage material movements using inventory management tools (e.g., scanners).
   • Work as an inspector when required.
   • Comply with local and company health & safety legislation, laws, and policies.
   • Adhere to TRIGO and site-specific customer policies.
3. Organization & Management
   • Facilitate communication within and between workgroups.
   • Assist in maintaining a 5S/6S working environment.
4. Technical
   • Collect and maintain company reports and data.
   • Use company web portals to record audits and documentation.
5. Other
   • Perform any other duties as assigned.

Knowledge, Skills, Abilities

Hard Skills

• Proficiency in English.
• Excellent written and verbal communication skills.
• Basic proficiency in Microsoft Office and Outlook.
• Proficient in using gauges and measuring devices.
• Ability to work in a fast-paced environment and handle sensitive information.
• Flexibility to travel as needed.
• Ability to stand/walk for long periods and lift/move up to 50 pounds.
• Ability to work in environments with heat, cold, noise, and mechanical hazards.

Values and Attitudes

Emphasize teamwork, caring, open-mindedness, resilience, customer focus, initiative, and innovation.

Work Experience

• At least 1 year in a quality-related position preferred.
• Leadership ability demonstrated.

Education Background

• High School Diploma or Equivalent.

About TRIGO

Founded in 1997, TRIGO provides operational quality management solutions globally, especially in automotive and aerospace industries. With over ten thousand professionals across more than 20 countries, TRIGO offers a range of quality assurance services and is expanding into new sectors. We are committed to equal employment opportunity and fair treatment of all individuals.

Only candidates invited for interviews will be contacted. We appreciate all expressions of interest.