Sr. Systems Engineer Audio & Intercom

NEP Group; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

NEP Group seeks a Senior Systems Engineer – Audio & Intercom to design, deploy, and support complex live production systems for sports, entertainment, and events. You will handle audio, intercom, IP networking, and control systems across challenging environments.

You will lead deployments, trouble‑shoot issues on major productions, and mentor engineers while collaborating with cross‑functional teams to deliver robust, scalable solutions.

Qualifications

• Bachelor's degree or equivalent experience in engineering, technology, or broadcast domains.
• Proven ability to read, create, and interpret engineering drawings and schematics.
• Extensive experience designing, integrating, and commissioning live production systems.

Responsibilities

• Design, integration, deployment, commissioning, and support of audio, intercom, and media systems for live productions.
• Lead or support shop builds, system staging, testing, deployment, and on-site operation.
• Provide technical leadership and client-facing troubleshooting during major events.
• Collaborate with video, network, RF, fiber, and control disciplines to ensure end-to-end performance.
• Develop test plans, validate systems, and perform redundancy testing.

Skills

Broadcast engineering

Audio & intercom systems

IP networking

Troubleshooting under pressure

Client-facing communication

Team leadership

Reading drawings & schematics

Education

Bachelor's degree in Engineering or related field

Tools

AutoCAD

Visio

VidCAD

Job description

Bring great content—and your career to life at NEP.

You may be an industry pro ready for your next move, or just starting to think about your career. Either way, NEP offers exciting career opportunities.

If you're not familiar with our name, you've probably seen our work—on stage, on screen, or on the field. For more than four decades, we’ve supported our customers in delivering the world’s most-watched live sports, entertainment, corporate and news broadcasts and events.

Want to find out more? Read on for why we think NEP is a great place to work and apply today.

With operations in more than 20 countries, NEP offers employees opportunities to support live productions happening in every corner of the world, onsite at event venues or from one of our connected facilities.

We bring thousands of events and productions to life worldwide for our customers—and their thousands (sometimes even millions) of fans and audiences—every year. Each event is supported by skilled teams behind the scenes, including the employees of NEP.

Be Part Of a Diverse, Multicultural Team

We strive to bring people together with diverse experiences and perspectives. Whether part of our shared services, sales, customer service, operations, or engineering teams, NEPprovides opportunities to collaborate across cultures and backgrounds.

NEP's software and design teams build the tools, platforms, and systems that power live production at global scale. From front-end interfaces and back-end infrastructure to systems architecture and graphic design, this team keeps our technology ahead of the curve. If you solve complex problems through code or design, there's a place for you here. Roles include: Front End Developer, Back End Developer, Solutions Architect, Graphic Designer, Systems Configuration

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Purpose:

The Senior Systems Engineer – Audio & Intercom is responsible for the design, integration, deployment, commissioning, and support of complex audio, intercom, communications, and media systems used in live sports, entertainment, broadcast, and large-scale productions.

This is a hands-on engineering role combining systems design, field engineering, troubleshooting, and client-facing technical leadership. The engineer works across audio, intercom, IP networking, video, RF, fiber, routing, synchronization, and control systems to deliver reliable and scalable production solutions.

• Design and engineer audio, intercom, communications, and supporting broadcast infrastructure for complex live productions.
• Translate production requirements into system architectures, equipment specifications, signal flows, network requirements, drawings, and deployment plans.
• Configure, integrate, commission, and troubleshoot professional audio consoles, intercom matrices, wireless intercom, DSP, routing, control, and networked-media systems.
• Design systems with appropriate redundancy, resiliency, scalability, and operational simplicity.
• Support IP-based production environments, including network configuration, multicast, VLANs, QoS, synchronization, bandwidth management, and troubleshooting.
• Collaborate with video, network, RF, fiber, replay, control, and other engineering disciplines to ensure end-to-end system performance.
• Lead or support shop builds, system staging, testing, deployment, commissioning, operation, and strike.
• Develop and execute test plans, system validation, redundancy testing, and operational-readiness reviews.
• Serve as a senior technical resource during major live events, providing troubleshooting and escalation support in high-pressure production environments.
• Identify technical risks and single points of failure and recommend appropriate mitigation.
• Direct and mentor engineers and technicians during system deployment and operation when required.
• Work directly with clients, Sales, Operations, vendors, and project teams to define requirements and develop effective technical solutions.
• Maintain accurate system drawings, configuration information, equipment documentation, and as-built records.
• Evaluate emerging technologies and recommend improvements to NEP systems, standards, workflows, and engineering practices.
• Provide remote and after-hours technical support when required for active productions.

Position Requirements:

• 8–10+ years of experience in broadcast, live production, systems integration, audio/intercom engineering, or a related technical field.
• Advanced knowledge of professional audio, intercom, communications, and broadcast infrastructure.
• Strong understanding of IP networking and networked media, including VLANs, multicast, QoS, addressing, redundancy, and troubleshooting.
• Strong knowledge of signal flow, routing, synchronization, fiber transport, control systems, and production workflows.
• Demonstrated experience integrating, commissioning, and troubleshooting complex systems in live-production environments.
• Ability to read, create, and interpret engineering drawings, schematics, signal-flow diagrams, and technical documentation.
• Strong troubleshooting skills and the ability to make sound technical decisions under pressure.
• Excellent client-facing, written, and verbal communication skills.
• Demonstrated ability to lead technical teams and collaborate across engineering, operations, sales, production, vendors, and clients.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to travel approximately 60–70%, including extended assignments, nights, weekends, and holidays as production schedules require.

Preferred Technical Experience:

• Digital audio consoles and distributed audio systems
• Matrix and wireless intercom systems
• Dante, AES67 and networked audio
• SMPTE ST 2110 and PTP/ST 2059
• Enterprise Ethernet switching and media networking
• Broadcast routing, monitoring, and control systems
• Fiber-optic transport and RF communications
• Remote and distributed-production architectures
• AutoCAD, Visio, VidCAD, or similar engineering documentation tools

Education

Bachelor's degree in Engineering, Technology, Broadcast, Media Production, or a related discipline preferred. Equivalent professional experience, technical training, and demonstrated expertise will be considered.

Core Competencies

Systems thinking, technical curiosity, strong troubleshooting, client focus, collaboration, clear communication, attention to detail, and sound judgment under pressure.

The successful candidate should be equally comfortable designing a system in the shop and troubleshooting that system onsite during a major live production.